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Thanks to all for chiming in! Pedego service has been great. I've had some issues with the front hydraulic brake x 2, and a frame crack was what caused the battery contact to stick. Each time Pedego local dealer picked up the bike, serviced it, and returned. They basically had to replace nearly...

Awesome; thanks for follow-up! Have two days on it with no settling now so keeping my fingers crossed. Much appreciated.

I cleaned post, "lubed" contact area with the "Finish Line Fiber Grip Carbon Fiber Bicycle Assembly Gel", and retightened. Here is how the clamp is set-up relative to seat post (3 pics attached) re comments from John T and Nova Haibike. This is how it came from dealer so hopefully it is correct...

Thanks to all for taking the time to weigh in and for all the good advice! I really appreciate it! The Platinum Interceptor with mag wheels is totally stock (ie, I didn't modify it at all) so I'm hoping all the parts are what they were supposed to be. I just ordered the "Finish Line Fiber Grip...

re: Platinum Interceptor with mag wheels I LOVE my Pedego. Have not driven my car to work in 4 months! But, had some issues early on when the battery contacts failed and I was left without power and it took 2 hours to walk home pushing the bike. (BTW, local Pedego service was awesome...

re: Platinum Interceptor with mag wheels I LOVE my Pedego. Have not driven my car to work in 4 months! But have noticed that the seat post “settles”, ie it gradually sinks down over the course of 1-2 weeks of daily commuting (5 miles each way). I then have to loosen the clamp and pull the...