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Lol I just realized I answered my own question after 9 months.

I did the same thing and have the same problem. I simply use a different cog on the cassette. Alternatively, you can replace the casette.

Has anyone tried other batteries successfully? The 8.8 48volt battery in my crosscurrent air needs to be replaced soon, after -accumulating close to 7000 miles with it over a period of 14 months. I’ve been happy with the performance of this battery, it is lightweight- which is important...

Hi all, I replaced my chain today, had approx 3k miles on the previous chain. After installation of the new chain, It appears like the chain is skipping on the highest gear, which is the gear I mainly use. Does the rear cassette and crankset need to be replaced? Attached is a picture of the...

They sent me a replacement wheel and motor assembly, essentially a new rear tire, wheel and hub motor. Here is a link to the part https://www.juicedbikes.com/collections/parts-1/products/motor-built-on-wheel-700c This allowed to avoid respoking the hub, however I had to remove the cassette...

Update: I took the motor apart and the gears look intact. Perhaps the hub is not engaging properly? I did not disassemble the motor further and will be sending it to juiced for inspection. I have put approximately 1000 miles on my replacement motor without any problems. I have been using...

It’s the 1.1 version

Update: I received a replacement hub motor from juiced. The noise has disappeared and my bike is almost like new. I have noticed that my bike is a little bit slower than my previous motor. It feels less peppy with the replacement. I’m wondering if the speed controller needs to be set up...

Here’s video number 1- this is a constant grinding noise Here’s video number 2- there is a grinding noise initially, it goes away after I stop pedaling and start pedaling again.

I pressed the connectors together tightly and the noise disappears for one ride. This morning it reappeared. I will upload some cell phone videos I took of the noise on YouTube and post the links here

I purchased a Crosscurrent Air July of this year It has been great so far, however today my bike made a loud grinding noise when accelerating by pedaling from a stop. The bike was very sluggish, I think the motor was skipping teeth and did not engage the hub as the and the bike felt as if...