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Thanks for concerns! eBay told me today that refund should be re-issued and I should receive them within 3 - 4 days (otherwise contact again). In addition, my CC company said that I can file claims whenever, and there's no time limit. Hopefully the case resolves well.

As odd as it appears, @Surface604rider does write very alike to the seller... I do hope that you did not purchase from this seller; however, if you have, perhaps I can finally receive a refund. The eBay representative told me that the refund was issued, but canceled about 1-2 weeks after. I...

Thanks a lot everyone! I did not expect this many replies. I've requested to return this item and seller approved (no return label yet). The purchase was made through eBay using Paypal, and eBay representative said that the seller should not be able to get away with random claims (did not...

I bought a used "Surface 604 Oryx" bike advertising 20mi use with light scratches for $1400. Considering the design and the market for ebikes, I thought I got a decent deal until I received the item. The bike came with missing both skewers, right pedal won't fit (probably need to get it tuned)...