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My 2016 CC has always had a problem with broken rear spokes (like many people here, it seems), so the shop I bought it from offered to rebuild the wheel with new OEM spokes under warranty. The shop is a ferry ride away (I'm in BC), and I neglected to call ahead when my wife and I decided to...

My 2016 CrossCurrent has always had a problem with broken spokes, so I finally went back for warranty service at the shop I bought it from .. which is unfortunately a ferry ride away (I live in BC). The shop was going to rebuild the wheel under warranty, but I showed up that day at the last...