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Wow! 500 miles! That is amazing and great. I'm so curious. How did you manage it? Eco Mode the whole way? Did you recharge? Any hills? Did you upgrade the battery? I've had my bike for a year now and love it so much. Thanks to your suggestion, I had my LBS cut the handlebars down 1" (they did...

I used the "Chat" function at their "contact us" website and haven't heard back yet. Chat was unavailable at the time. I' going to try to contact the again today. I'll let you know if/how I get in touch with them.

I looked through the manual and couldn't find it anywhere. I emailed Giant so maybe I'll get an answer from them. I've been having a blast on this bike. I use it to get to and from work quickly but I've been using for exercise too when I have time to take a longer ride. I have been flying down...

I have been riding my bike to work for a year and never had any water issues at all. I towel it off when I get to work and home and it is parked in a garage on both ends. I live in the Bay Area and we didn't that that much rain but still I got soaked many days and everything is still working...

Hello, I have a question wonder if any of you have time to answer - quick-E 2017 How much assistance does the Power Mode, Normal Mode, and Eco mode actually give? I thought I had heard or read that the Power mode doubled the torque but it seems like more. I bought the floor model and it...

Thanks @alasdair. I love the way the bike looks too and have been having a blast on it. I am hitting amazing speeds on my commute to work. I was really only disappointed because I didn't want to buy new panniers. I bought this bike from my local bike shop and they really don't know much about...

alasdir - thanks for the info on the rack. I've had my 2017 Quick-E for 2 weeks and love it. The rack situation has been puzzling me and still does. what is the thing that comes on the bike? When I bought the rack I assumed that my regular panniers would fit right one but no.. the thing that...