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  1. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    I ordered 8/5/17. Yes, I have one with the weaker spokes & Juiced's customer service response has been mediocre (I've paid a significant amount of money out of pocket to fix what should be warranty issues). My route has pretty smooth terrain / road surface (beach bike path in LA + some local...
  2. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    I'm at 2.2k miles now on my CCS (thank you round trip 28mi commute) and I've had to do a fair amount of maintenance. The initial brake pads just gave out, I had to relace the wheel with new spokes (I went through ~4 of the default ones which started breaking at around 500 miles), and various...
  3. mal robot

    Why did Tora stop using dealers to sell bikes?

    Battery & controller are going to be the hardest parts to replace if Juiced dies, since they're custom. Battery will definitely die at some point (depending on usage). Motor will probably need replacement gears at some point, but since it's some Bafang model, probably some e-bike shops will have...
  4. mal robot

    CrossCurrent S - warning of bad customer service experience

    For what it's worth, I'm not the only one reporting these issues. The bike shops I've been going to sell electric bikes and also report similar issues with reliability and getting customer support. They have ceased selling Juiced products for this reason as their reputation is on the line when...
  5. mal robot

    CrossCurrent S - warning of bad customer service experience

    Today marks the 4th time since I bought my OG Cross Current S in September that a spoke on my rear wheel broke. I've filed multiple tickets with support with no response (3 spokes broken: #SU00009333, 2 spokes broken: #SU00006411) with 0 response from Juiced. Broken spokes have caused me to get...
  6. mal robot

    "Error 4" on CrossCurrent S display

    Yeah, I have the same problem with throttle getting stuck sometimes.
  7. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    If your bike's not working (e.g. spokes broken), then I think you have to do the service yourself as otherwise you have no bike for an unknown period of time, given Juiced's customer support response speed :). I also have a somewhat noisy CC motor.
  8. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    FYI, I've now had 3 spokes break on my OG (from August) CrossCurrent S that has about 1200 miles on it. Juiced hasn't been very responsive to my support inquiries. The couple of shops that I've spoken to that used to carry Juiced products no longer do because they've had hassles with the bikes...
  9. mal robot

    Over 11,000 Miles On My Original Cross Current

    Thanks for your review! I just hit 1.1k miles (1/10 of yours) on my CrossCurrent S with the 17.4 Ah battery after a little after 3 months of ownership. Still going strong :).
  10. mal robot

    Crosscurrent S - November batch

    Most manufacturers would change the next batch; not the current batch that's already done. That's what I'm praising. I also haven't heard of widespread problems - I believe I'm the only person reporting broken CCS spokes so far. I believe this is a startup having growing pains. You're not going...
  11. mal robot

    Crosscurrent S - November batch

    Wait, the respoking happened post-production of the bikes? Props to Tora for heading off a potentially big issue by spending a lot of time & money. P.S. I've done another 200 miles on my CCS since I broke 2 spokes (got them replaced) and it's still holding up. Fingers crossed for the future.
  12. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    Hi Tora, Thanks for your reply & I'm glad future customers will have a better spoke setup. I am still very happy with how the CrossCurrent S performs and have 800 miles on the bike now. With respect to my situation, I now have 2 outstanding tickets against Juiced support (for this spokes issue...
  13. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    Hi Tora, Thanks for the reply. To your questions: When I first received the bike, I got it looked at because I bought it online and assembled it myself. It was initially tensioned by Velofix (they come to your house). After the first breakage which happened on Monday, I took it to Electric...
  14. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    FYI, I just had 2 spokes break on my CCS rear wheel within a week. I took it to the bike shop in between the breakage and they lowered the tension on the spokes (they said they were overtensioned). Next ride I lost another spoke. I'm getting frustrated.
  15. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    I've ridden my CCS with the 17.4 Ah battery/default tires around 700 miles now, almost all commuting 28.8 mi round trip (1h35m riding time) along 80% beach path/protected bike path and 20% paved roads with no recharge from work. Observations. Good: My coworkers are still amazed that I commute...
  16. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    Hi Daniel, I believe that all the posts I saw in this thread of people with spoke issues are CC owners. I'm a CCS owner myself and have put about ~450 miles on the bike so far with about 200 lbs of load between rider and bag. No spoke issues so far, but I did get the spokes on both wheels...
  17. mal robot

    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    Daniel - I'm confused by your statements. You claim that CCS customers are having a lot of broken spokes. So far I haven't heard of any CCS broken spokes; only those on the old CC model. The bike has only been out for a month. Have you heard otherwise?
  18. mal robot

    CrossCurrent S - New Model

    This is an L frame with the 17.4 Ah battery.
  19. mal robot

    Juiced CrossCurrent S initial review

    Hi Dunbar, that was me (go LA buddies) :). Fancy meeting you on these forums. Nice bike by the way!
  20. mal robot

    Juiced CrossCurrent S initial review

    Ah good point on the gearing; on my road bike I always sat on the highest gear and just ate the knee punishment at stops. I noticed the bike felt smoother at lower speeds when I was geared down today.
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