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The battery doesn't seem move when it's on the frame, another solution may be putting some dielectric grease on the pin connections on the bike.

I had the same battery issue with my Crosscurrent S, with a 21 amp/hour battery, and seem to have come up with a solution. One that has worked for me anyway. When my bike arrived, I noticed that the hole for where the lock engages on the battery was enlarged, possibly because customers were...

Hi, order 1993 shipped today. Black, size L crosscurrent s with 21 amp-hour battery. Ordered 8/6.