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Hi Jacqueline I believe this is an entirely different issue and suggest that you open a new thread for this. Have you tried to remove the app and reinstall it and try to connect again? I can’t remember how the Bluetooth goes and I can’t try it right now as I am abroad but does the onboard...

Hi Billy, I understand your frustration but forget the DIY idea, take the Nyon to the bike shop where you purchased the e-bike. In my opinion, Bosch really botched that update. I don’t think they’re keen to communicate to their customers directly. Days after I took my Nyon to the shop Bosch...

In my case there was nothing to do but send it to Bosch. The guys at the shop tried to fix the issue with the diagnosis software that apparently on dealers have, it didn’t work. Looking at the information on the Nyon, the is SW ver. 1.6.0.2 Here’s the Release notes: 07/2017: Release Notes for...

Hi Billy, I’m surprised that this issue occurred to your Nyon now as the bug was released with the last update, Aug. 1. Yes the bike shop had to send it to Bosch and I received it about a week later. It works perfectly ever since. Hope this helps

Hi Linnau, In the case of my Nyon there was no choice but to have shop send it to Bosch. At the shop I was told it should take about a week to get it repaired. FYI: Route setting does not function on the computer or by cell phone.

FYI: Finally I took the Nyon to the shop where I bought my bike. After a diagnosis and an unsuccessful update the bike mechanic sent the onboard computer to Bosch for repair.

Hello! Greetings from Zurich. On 01.08.2017 I successfully downloaded the latest upgrade on my Bosch Nyon onboard computer used with the Bosch Performance motor, the Nyon automatically rebooted after the download. It started and displayed the message "New maps available".... unfortunately the...