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Thanks everyone for the feedback. I visited the MI5 forum and there is very little feedback and no negative feedback about that bike. That leads me to believe that buyers there are more satisfied. Meanwhile, here, there's quite a bit of negative feedback on bike build quality. That's a bummer...

I am looking at the Juiced Cross Current and I also called the dealer in Brooklyn. He told me the same thing, he's experiencing a 40% return rate due to problems. He also said that Juiced is no longer covering the warranty on the crank because of the problems. He recommended a different bike...