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Were you able to get the patch cable to charge your phone? I picked up a USB micro-micro cable, but wasn't able to get any charge for my Samsung S9. Suspect it's exclusively a diagnostic port, which is too bad.

My SRAM chain now has almost 600 miles on it with no issues. I've been lubing it with Epic Ride lube every few hours of use. I haven't checked it lately with the gauge.

I think I figured out the charger issue. The dealer tried charging it, and didn't see the issue. I think it finishes correctly, turning green, and then, if not promptly disconnected, it "times out" and turns to flashing red/green. The time interval is uncertain, but since I generally leave it...

I have a potential problem that perhaps someone else has encountered. I've charged the battery on my new Evo FS 3 27.5 about 5 times, and I think each time when I check on it and find it finished, the charger is flashing red/green, instead of solid green. The documentation says this indicates...

I have a new Evo FS 3, and with just about 10 miles on the bike, experienced a chain break. The motor over-revved, and then quit, as you reported. No cross-chaining was involved, but I'd been having random chain clunks, and some hopping between gears on the climb. I was almost to the top...