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I have a Shred model but would like to share some info about an issue that may concern your bike. The sound could be a faulty freewheel assembly. Photo attached. The part is housed/mounted in the hub motor case. The clicking sound is easy to hear because the Bafang motor on my Shred model...

I appreciate your comments but there's nothing more I can do until UPS finishes their investigation. The bike maker should not have to risk shipping a replacement battery through Customs and UPS only to have the first shipment pop-up somewhere. Thanks for the tip on EMP.

The battery was scanned "arrived" in Sylmar, California, but is now considered "lost". Things that make you go "Hmmmmm". If any forum users have had this experience and have some tips on what to expect, I would appreciate your comments. I have a sad bike sitting here that wants to power-up and...