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I assume you are talking about the battery access door. On the opposite side of the down tube with key lock, there is a flush round button that if pushed the door opens with battery .

Hello People, I purchased a Platinum ST1 online a week ago. I did not receive a manual, and was told by the supplier none was supplied for green paperless reasons. My online search did not produce satisfactory results. Could someone post a link or PDF please. Thanks in advance, Russ