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    Range Extender behavior and firmware

    I recently had some service done on my bike, which may have included a firmware update. Unfortunately, my LBS is not the best and didn't make a note of whether they did or didn't update the firmware. The reason I suspect a firmware update might have been done is I have noticed a couple different...
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    Sudden loss of braking performance on rear brake - Vado SL 4.0

    The other day, I washed the bike since it gets very dusty. I primarily ride on crushed limestone trails which get dry and dusty this time of year. I also cleaned and lubed the chain. On my next ride, I had almost no friction in the rear brake and it was almost useless, even while squeezing...
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    Turbo Vado SL 4.0 rear wheel hub loose

    Just picked up a Turbo Vado SL 4.0 (2023) in February and have been enjoying it ever since. So far, I put on about 550 miles and recently noticed that the rear wheel hub now has a lot of play in it. It's enough where if you jiggle the wheel side-to-side, you can make the brake disc hit the brake...
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