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I have a 2020 Rize Leisure. After charging the battery, I installed it on the bike and when I turned on the display, it showed 0 % charge and went blank. After removing the battery and checking the charge on the battery display, (lights, it showed a full charge) I replaced the battery and it...

Just wondering if anyone has done an upgrade on a 2020 Rize Leisure Bafang 500 Watt, 80 N.m motor for more power.

I attempted to remove the drive side crank arm on a Rize Leisure. (6 months old) I was using a Bikehand crank remover tool. (See attachment) I made certain that the tool threaded in all the way and tightened it with a wrench and that the puller bolt was backed off all the way . I then started...

After changing a flat on the rear wheel of new Rize Leisure, I noticed that the rear wheel was not centered in the frame. The drive side was about 1/2 " away from the frame while the left side was only 1/8th" away. I rode it like this for about 1000 km without issue until my next flat. Now...

Does anyone know who actually does warranty work on Rize bikes in BC?

Occasionally, on my Leisure (torque sensor upgrade) when I turn the pedals the motor doesn't engage and I hear a click, click ,click coming from the crank. If I push the throttle, the motor takes off and then the pedal assist starts to work again. Has anyone else had this happen? Also, I...

I have a Rize Leisure with 1400 km. Whenever I'm travelling above 20 km/hr, I hear a rattling or scrapping sound (kinda sounds like a blackbird chirping) from the front wheel or fender. Even when coasting above 20 km/hr. As soon as I slow down, it stops. I've tightened all fender screws and...

I have a Rize Leisure. 1400 km. I am experiencing a creak from either the left pedal or crank at the bottom of each stroke. Has anyone else had this happen. Will replace pedals first to see if the issue stops.