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I don't understand why the iPhone app shows wrong elevation gain compare to the bike display. I attached some photos comparing elevation gain numbers for the same ride. I texted Specialized US support number (313-468-7347) on Aug 27 regarding this issue but never got a reply back...

I had range anxiety today. The battery lasted only about 32 miles... (Yes, it was charged to 100%). Riding conditions: My weight: 160lb Weather: Sunny, 50F light wind. Elevation gain: 2506 ft. Average Speed: 12.6 MPH Motor Assist: average 50% This is disappointing. My other mid motor Walmart...

Apple app store shows two Specialized applications, Mission Control (Red icon) and Specialized (Black icon). What is the difference and which one should I use for my Vado 3.0?

I ordered a Vado 3.0 on Nov 28. The bike was delivered to the local bike store on DEC 4. Called the local bike store and was told the the bike "may be ready" on DEC 8... why it takes 5 days to assemble the front wheel, handle bar, saddle and few minor items? Why Specialized would not ship the...

For the Moscow Plus C7 display, I want to disable the auto power off function. Is it possible?

Just noticed that randomly the battery voltage on the C7 display drops sharply about 1.4V - 1.6V while riding. For example, power level is constant at around 2 bars on a flat road, the displayed voltage is stable 48.9, suddenly I notice the voltage drops to 47.5, 47.3 then it's going back and...

When the controller shows empty battery the battery itself still has two lights on and the voltage is: However, the controller show -0.7V lower: I wonder if it's per design or a miss calibration.