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Hi everyone, My Vado 5.0 SL is 13 months old and has done about 4000 miles. It normally gives me 65+ miles range in the eco power setting (I always ride in that power mode). Due to a clicking noise coming from the motor, I took it to a specialised dealer who put in a new motor. The clicking...

Hello, I need a new cassette but there is a big shortage of parts at the moment, with a waiting list at least until end Oct 2021 or more. The standard one is SLX M7100 10-45 which is out of stock. 10-51 in the same range is available. Can I use that in my Vado please with a new chain? If so...

Hello, I am going into my first winter with my ebike and was not sure what extra precautions I need to take for the battery. In the UK, the lowest temperature at night is around 0 degree celsius with -2/-3 for a couple of weeks. The bike is in the garage and it is not practicable to bring it...

Hello, Sorry to bother everyone again but I am now looking for a replacement cassette for my Vado 5.0 SL. Is the cassette in the link below correct? Regards, https://www.sjscycles.co.uk/cassettes/shimano-slx-csm7100-12-speed-cassette-1045t/

Hello, Specialized website (https://www.specialized.com/gb/en/turbo-vado-sl-5-0/p/154893?color=263667-154893&searchText=93920-3002) says that the chain is SLX 12 speed (it is from 2021 model but not aware of any differences with 2020 model). So, I think it is this part...

Hello, I am coming up to 1800 miles on my Vado and while the tires are still ok, I am researching my options. The standard pathfinder 700x38 have been very good but apparently, they are out of stock everywhere (in the UK). I ride 90% on the road so need something similar which is fast on the...

Hi, Is it possible to connect the Vado 5.0 with Garmin watches or Garmin cycle computers like Edge 530. E.g., get the speed or power data from the bike into the Garmin? Thank you.

Hello, Can somebody please clarify what these screws are supposed to do? The manual is silent on this so any clarification would be highly appreciated. Thank you.

Hello, I have replaced the default saddle with a brooks one for more comfort. The backlight was attached / screwed in to the seat. Is there a light holder/connector I can buy to fix the light the bike? Regards,

Hello, About to wash and clean my Vado for the first time. Is there anything specific I need to be careful of when cleaning an ebike? Thank you.

Hi, Apologies if this has been covered already but there does not appear to be any way to turn the front and rear lights off. Is that correct or am I missing something? Regards,

Hello, I just got this new bike and I am struggling to connect it to the bike (picture attached). From the look of the connector, it looks to be broken. Can anybody advise? It is supposed to go in the lower stem section. If I need to order it, what part number is it? Thank you in advance.