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Hi, my left pedal crank keeps coming loose, started last week with a sort of creaking noise coming from crank, then noticed it getting a bit jerky and when i investigated discovered retaining bolt was loose so tightened it back up but next day it started again so i applied thread lock and...

This might seem like a silly question but is there a certain way to ride an ebike ? Went for my very first ebike ride today on the Ncm Moscow, first set of gears (1-7 ?) felt too easy so moved up to 8-15 and used assist levels 3/4. When moving off can really feel motor kicking in and i know it...

Hi, new UK member here thinking of buying the Ncm Moscow as its at the price range im looking at. My one concern is the aftersales service, particularly after reading a couple of posts by fellow UK member Stevieray61, his battery packing in after a year and him having problems getting a hold of...