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I'm still in hell, trying to get my lemon ebike to work. I thought I had it all ready, both wheels back on, gears and brakes working, new rack installed, etc. Then today I found the back tire flat again. I had installed a new rim liner and a new Slime tube, even though the old tube has held a...

This is a rant, just to vent about all the problems and bad luck I've been experiencing with my new ebike. It's not meant as a criticism of the seller, they've actually been pretty good in helping me with some early issues. In February I bought a Sparkbikes ebike by mail order. It's lucky I...

I had a flat on my rear wheel which has the hub motor. I had to take the wheel off to replace the tube. I turned the bike upside down to do this. Now I'm having no end of trouble getting the axle to sit fully in the dropouts. I deflated the tire so it's about half pressure (not soft enough to...

My new ebike arrived with shipping damage including a bent rear rack with paint flaking off of it. I don't have the tools or facilities to bend it back, and if I did the paint would flake off even more. The vendor has given me a partial refund on the bike to cover the cost of repairs (there...

The more business they get, the more couriers SUCK. I order online regularly because I'm disabled and I don't have a car. I've noticed that as more and more people buy online, the quality of courier service has disappeared down the toilet. I was supposed to receive my new ebike today. Back on...

I'm about to receive an ebike I ordered, I think it will arrive next week. I'm in Toronto by the way. It's going to be pretty cold next week (like -9 C during the day) and that's too cold for me. But the next week it will be warming up to around 0 (32 F) and a few degrees more. I'm just...

I have bipolar disorder, lower back problems and arthritis in my knees and hips. I haven't been able to work since 2010. The combination of stigma around my mental illness (family and friends deserted me when they found out about my diagnosis) and pain from my back and joints caused me to...

A while ago I acquired an old cruiser bike which I cleaned and fixed up. It looks beautiful but it has a heavy steel frame, forks, rack, fenders etc. and it's a beast to ride (or walk) on hills. So, I thought I might convert it to an e-bike using a hub motor kit instead. I do have prior...

There have been so many questions and concerns about the Storm/Sondors ebike campaign that I'm sure I'm not the only one who's considering a refund. I haven't decided yet, I'd like to ask a few questions first. I understand the procedure is to email them directly to request a refund. On the...