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    Known Issues & Problems with Specialized Products + Help, Solutions & Fixes

    LOL why because it took a year to publish an update? Kidding, kidding. Glad your bike is working well and charging your phone!
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    Superdelite purchase

    Pricing: List or do dealers discount? I’d expect demand to be softening this year but don’t know if that would come through. What extra fees to they tack on, like shipping? Depends if it's a special order bike or in stock at least at our shop. The last Superdelite I sold was from our available...
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    Vado 3.0 Range Maximization

    As noted Mission Control has a feature that's kind of a "get me home at this distance" which is nice. There's a couple factors worth noting. Cadence: Higher you spin up to around 100rpm really helps the motor keep momentum thus using less juice. At lower RPM the motor has to work much harder...
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    Current etrike offerings and buying tips

    The iZip has worked really well for us in the past for folks needing some assistance with balance, great price point too! A little over your budget but every one we've sold has been a life changer for the clients...
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    Additional Battery For Gazelle Ultimate C380+

    Rack battery?! No. Perhaps he was mistaking it with another brand but as far as I know dual battery options are reserved for powerpacks if they don't come from the factory like R&M bikes, for example. You have to have the high step version and the 2nd battery mounts to the seat tube, wired into...
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    Orbea Gain or Scott eRide 30?

    Most of the road style e-bikes are going to utilize the relatively light weight Ebikemotion system that uses a smaller battery in the downtube and a sleek hub motor our back. The assist power is lower, but the idea is like you're riding with a tailwind. Both of those bikes you listed have that...
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    Need EBike, Class III, Under $1600

    Reported I'd encourage something Bosch that's pre-owned. We're starting to see folks that bought bikes in 2017-2019 ready to upgrade or try something else, and their current bikes still have plenty of life left.
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    cargo ebike for heavier riders

    This is bad advice and not even on topic with regards to OP's question.
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    Evelo, Gazelle, or Priority

    Take range conversations with a grain of salt, LOTS of variables to consider, FYI. The Bosch motor is the most efficient motor on the market too. Though the battery is smaller the motor uses less juice. The $1k price for the second battery is if you want it mounted on the bike and integrated...
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    cargo ebike for heavier riders

    Also worth noting the Yuba SC AT is a class 3 Bosch Cargo Speed motor versus the class 1 Cargo motor in the SC City. The 85nm comes on a bit stronger down low with the class 1 motor I've noticed. Same overall torque, but it's punchier out of the gate. Can be nice if you're carrying quite a bit...
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    Evelo, Gazelle, or Priority

    For sure, happy to help! Worth noting it's super frustrating when companies pump product out and screw over the end client. I hate turning folks away for service work, but at the end of the day the D2C brand that sold the bike doesn't care about customer retention, they're there for a profit...
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    Fast, dual battery torque sensing mid drive commuters?

    Medeo T10+ is probably the best bang for buck that checks all of your boxes. If you don't mind carrying the 2nd battery in a saddle bag the Diamondback Union is a good bang for buck option too.
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    UrbanArrow owner regret...??..

    Front loaders are great vehicle replacement but as you've found out, they're big! We sell pretty much all of the cargo brands, front loaders are great for folks who have the space and/or want to be able to keep an eye on whatever their cargo is. I ride a Tern GSD and rode an HSD S11 last...
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    cargo ebike for heavier riders

    Yuba Spicy Curry sounds like a great fit for you! Can easily haul the weight, has a dual battery option too. That way you use both batteries at the same time and charge them with one charger too. Accessories offered should get you dialed in for your gear! Tern GSD is another great option with a...
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    Evelo, Gazelle, or Priority

    Our shop sells/supports Gazelle, I've had hands on the Evelo and Current. Gazelle is better, Bosch powered and supported. Easier to service in terms of components. The "lbs support" D2C brands tout never works as well as their marketing team states, in my experience. Lots of back and forth...
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    Bicycle pump track

    Here's our tech's setup to get his pump track bike out to ours in Hood River: Full face helmet, knee and elbow pads, good gloves too. It's a great way to build bike handling skills and the pump track bikes aren't too pricey to get into!
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    Over50's Tern GSD Chronicles - Gen 1 and Gen 2 R14

    I'm riding a S10 LX last summer through this year as my "shop bike" should you want to fire some questions my way too. We've got 3 of us at the shop riding Tern's, 2 GSD's and one HSD, huge fans!
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    Cannondale Topstone Gravel Ebike

    I believe those are intended for the analog Topstone. For the Neo's you have to have a compatable headset cap and room in the head tube which I don't believe there is.
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    Cannondale Topstone Gravel Ebike

    I've got carbon FSA bars that can route internally but haven't as there's no point. Cables will be exposed from the bars to the portion on the head tube where they're run inside.
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    Charger4 w/ Rohloff

    As mentioned yep you can ride the Supercharger with a single battery and R&M makes the handy transport covers to cover the open battery cavity so it isn't exposed while riding. I checked the dealer site to confirm and indeed the Charger4 has been redesigned with the new Smartsystem which isn't...
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