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The top stem screw on the Grail-On is very very easy to strip. I had to order a replacement screw w/bolt and top plate for $19.99 plus shipping and tax. Why can't the bike have similar screw/hex sizes for ease of maintenance?

Canyon uses a strange tapered front fork size for their Grail-On bikes: One and 1/8" to one and 1/4". Most tapered forks are 1 1/8" to 1 1/2". Impossible to find a replacement fork for this bike outside of Canyon.

Replacing a part on your Canyon e-Bike is challenging in this enviroment. I've been waiting for around 4 months now for a front fork on my Grail-On. Canyon was apologetic and promised to get one for me for FREE. In the meantime, I've purchased another eBike to use - lol...

This is the problem when you hire inexperienced customer service reps. That Canyon rep should have said they would research instead of blaming you for the issue. Onto your issue, I thought we weren't supposed to use regular 'lube' for the carbon seatpost? I probably would have cleaned the...

My problem is that I cracked my front fork and Canyon doesn't have any in stock. And, of course, they use a weird tapered 1 1/8" to 1 1/4" fork size which NO ONE uses. Nice.

Holy cow! That bag really sticks out of the saddle...

Wow, I had no idea you could even purchase a second battery. I'm not sure if I would want to carry one on my back anyway...lol...

We live in an awesome time where there are a lot of options. I'm grateful to have multiple bikes and use them depending on my needs. My Canyon Grail-On allows me to go up mountains and steep hills that I would never attempt. It also allows me to commute to my office and not break much of a...

Hey, where did you get the second battery?

You're gonna love it. I usually use the lowest setting (ECO) and rarely do I use TOUR and SPORT. I've never used TURBO - lol. The power is almost too much and I sometimes spin the wheels. BE CAREFUL. No kidding.

vdev said: Aluminum Creo weighs 33 lbs with pedals - that come with bike Carbon one weighs 29lbs. That's not too bad. My eMotion road bike is 27 lbs and my eGravel bike is 37lbs.

I meant that it's pretty hard to ride a heavy bike without the motor assist, unless you are only on flats. The Creo is pretty heavy right? Over 40 lbs?

I have both a Class 1 and Class 3 eBike and, yes, they both cut out at 20 and 28 mph, respectively. Not sure why that's an issue as that is what they are designed to do. I usually only use the hub motor just before a hill or against a crosswind and it is very helpful.

BTW, I also recommend the Canyon Grail-On as well; it is Class 3 and a BLAST to ride. It will easily give you 60+ miles on a charge (no extended battery available or needed). It's not cheap though.

I have the Pinarello Dyodo which is very similar to the Orbea Gain M20i. Assumming your ride is mainly tarmac and isn't over 60 miles per ride, I recommend the Orbea Gain for the following reasons: 1) I don't notice ANY drag on the hub motor and my Dyodo uses the exact same eMotion hub motor...

I wanted to get the carbon wheels as well but Canyon didn't have the etap version in stock so I 'settled' for the shimano-equipped Grail-On. I'm happy to have saved $1,200 although shaving 2 lbs would have been nice.

No worries. ;) I just don't want people with eBikes always wanting more speed (above 28mph) and getting non-ebikers all riled up because we're flying by them on the trails...

Does that apply to retro purchases? LOL...

Bro, anything more that 28mph and I would want you to be licensed! 🤣

That is a lot of money for that bike ($4,500usd) and it weighs around 55lbs!