Search results

How to access the submenu settings on your wallke e-bike.

Hello, I am so sorry for the slow reply😰 and missed this message, due to the busy schedule during this time. I only have limited time to reply to the Wallke Forum. Best way to reach me is our email or Amazon service Team. Email: [email protected] Regarding the headlight issue, our...

Thank you a lot for your suggestions. I will forward your messages to my colleague. We will try our best to turn your suggestions into reality.

Sorry about the inconvenience. I had confirmed with my colleague, we seemed not receiving any email from you. Could you please tell us which email address have you sent to? I will confirm it with my colleague. Thank you for your time and effort. Our situation is not unique. Many other e-bike...

Shipping update: Sorry about the inconvenience. My colleague told me that our contain is still not available at terminal for pulling out. Here's the picture he sent, please kindly check the attachment. Also. the terminal don't scan the contain on weekend. Those bikes are scheduled to arrive at...

There is a grinding noise coming from the front brake area when the brake is applied at times: The disk brake should fit and rotate freely in the caliper. Occasionally the mechanical tolerances will cause them to be a bit tight, and the disk could bump the top of the caliper. You can easily get...

We will launch a new rear rack and fender for the old batch of X3 Pro. The next shipment of X3 Pro will have the holes drilled for the 4 mounting screws. The new fender kit and rear rack will be available in the later October.

31.8mm

We recommend a thorough inspection of your brake system and your electronics. To check, touch each wire in turn to the circuit wire, wearing rubber gloves for safety. If you're still having issues, we suggest that you reach out to our email. If possible, we hope that you can shoot a detailed...

Please kindly click the below link: How to tighten your wallke electric bike seat post?

Sorry about the slow reply. Update: Here's the picture of the sample rack, please kindly check the attachment. Extra storage - great for packing in extra gear for a weekend camping trip. Easy to install - bolts into the rear frame of the bike ...

The vessel will be arrived on Sep,15th. Our containers are ready to undergo customs inspection.Currently it takes from 3-5 days to clear ocean freight shipments through U.S. Customs and Border Protection.

Here's the LCD display user manual. The User Manual below will show you the general setting. https://www.dropbox.com/s/2wq710zl87jqxfm/Wallke%20X3%20PRO%20%20Intelligent%20E-Bike%20LCD%20Display%20User%20Manual.pdf?dl=0&from=groupmessage&isappinstalled=0 See more in this link...

A If possible, could you please send me your order ID or purchase date? I will confirm it for you.

Update: Wallke will launch an intelligent air pump later. Here's the picture of it.

We're lucky to have such good humans around you. Only persons with genuine concern will point out our mistakes. We will correct it.

Ebike performance(Top speed) on hills depends on factors including the weight of rider, steepness of the hill, cargo load on the bike, battery power, and more.

How to change the advanced' menu ? Please kindly press the up and down along with power until you see OK on the screen then let go and press the up and down again until settings come up, you should now have access to advanced settings. Here's the link of X3 Pro display user manual...

The standard tires we offer on our bikes come with a rated maximum pressure. We recommend using a pressure that is at least 20% less than the maximum as this will provide added suspension and diminish the shock and vibration the bike has against the road. The rated maximum pressure is 30 psi...

I had confirmed with Wallke technican. They responded that when you apply the brakes, the WPA regeneration will be activated. I recommend you not to do that. It could have a significant impact on its overall operating condition. e.g: the causes of equipment(motor and controller) failure