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  1. Max Black

    upgrading wallke x3 pro chain

    I want to sincerely thank you for bringing this info to our attention. We are always to improve our product, and your feedback is essential to that process. I will forward this msg to my production depaertment ASAP. We encourage our loyal riding to share their thoughts in a way that will...
  2. Max Black

    Is FedEx Ground usually this slow with updating?

    I would like to really apologize for the extremely delayed update, but there were some internal misunderstandings, that had to be cleared. I managed to track down your shipment. My colleague said that the package sent out on October 7th was delayed. He sent me his shipment record. The record...
  3. Max Black

    The Front fork recommendations for air pressure

    I think it is a Aluminum alloy Rebound Adjust MTB Suspension Air Fork. I will take the time to confirm the details.
  4. Max Black

    The Front fork recommendations for air pressure

    Your words was extremely informative🤩
  5. Max Black

    Unboxing photos and details of a Sept 4th X3 Pro delivery.

    Wooooowwww!! I bet you guys is a famous Photography:cool:
  6. Max Black

    Wallke X3 Pro vs Sondors Fold XS

    does the $100 discount code apply to Amazon orders as well? This exclusive discount is now only available to Wallke direct.
  7. Max Black

    Powerful controller or Sport controller???

    The controller is the same, the only difference is that we modified the program (speed limit). The power controller will unlock the speed limit.
  8. Max Black

    Wallke X3 Pro vs Sondors Fold XS

    1. We will confirm with my colleague. 2. Yes. 3. All bikes arrive in Class 3 mode. This means the bike is limited to 28 mph. Ebike performance(Top speed) on hills depends on factors including the weight of rider, steepness of the hill, cargo load on the bike, battery power and more. I gotten...
  9. Max Black

    The Front fork recommendations for air pressure

    You will need a special pump to add air to your fork, so that you do it a little bit at a time and have the correct pressure. Please check the below recommendations for air pressure within the forks to suit riders weight. Running too much air is common and no fun. Note: Don't do this without...
  10. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    The inside diameter of the seatpost is 33.9 mm.
  11. Max Black

    Conditioning X3 Pro's battery and first rides(s).

    Your Wallke ebike battery uses several sophisticated monitoring systems to prevent damage from overcharging, overheating, deep battery discharge, charging with the wrong voltage, and other errors. Please use the specific charger supplied with your bike. Other chargers may not supply the correct...
  12. Max Black

    Powerful controller or Sport controller???

    clarification-on-august-batch-x3-pro https://wallkeebike.com/blogs/news/clarification-on-august-batch-x3-pro
  13. Max Black

    Powerful controller or Sport controller???

    Some customers reported to us that their PAS model was so fast that they could not achieve their sports goals. Therefore, our technicians have reprogrammed the PAS mode and its sensitivity is become lower than before. But some other customers told us that they were already in very good fitness...
  14. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Please let me know if you have any questions, or if there’s anything else I can do for you. Thanks in advance for your time, it’s greatly appreciated. Max
  15. Max Black

    Shattered Key Disp

    I took the time to be sure it was not compatible with the X3 Pro. how long it would to take to get it after ordering? The package will be arrived around 4-7 business days via DHL air frieght.
  16. Max Black

    Shattered Key Disp

    https://wallkeebike.com/products/wallke-high-luminance-colored-lcd-display Cost? $150 Could you please send us the pictures of bafang dsp 18 unit, I will confirm with my colleague.
  17. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    I forwarded your request for more info to my coleague, and they told me that we will send you a powerful controller, original headlight and a backup sensor. Fear not, we will never leave you hanging.
  18. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Just email our service team or Amazon team, my colleague will send u a new powerful controller.
  19. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Maybe it is hard for you guys to programme the controller, we can send you a new powerful (original) controller after programming it.
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