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i have the bike, the batteries got sent on the 15th of November and are still in UPS possession which is madness, FREY were saying COVID was to blame at first and now it is Brexit??

Where do I stand with undelivered goods from Alibaba (Frey)? My bike has arrived but the batteries have nearly been 2 months + the 6 months waiting for the bike and due to ordering the bike through Alibaba, Alibaba automatically after so many days confirm the goods as delivered, I have...

no that is the picture it shows you when you click the RockShox setup guide link I posted (there is an information button when clicked it shows you where to look) if you don't have a serial number you can see then you can add information in to narrow it down...

https://trailhead.rockshox.com/en/search/ using that link you can add information if there are no serial numbers (it might help?)

i agree the batteries are the problem as i have had the bike sat in my front room for nearly 4 weeks now after waiting 6 months for the thing

Brexit is an easy answer but buying from China has nothing to do with Europe unless your sending parcels through Europe, send straight from China to England (simples)

i have put a claim investigation in through UPS because the lack of confidence is heart breaking, Cecilia came back to me this morning saying they have stalled due to Brexit :oops: the batteries should most certainly be sent weeks before the bike and there is no reason not to be if they have...

hopefully, we all get our items before 2022, if not i will be contemplating buying a 250w 15.5mph limited normal ebike to ride around the UK on 8-)

Frey doesn't make the frames, they have them made and sprayed, there are issues all over the world at the minute but that doesn't help the buyer when money has been paid, at least your purchase is in the same country lol

I think you are correct Reed, the frustration is unbearable, and I feel for people who have only just ordered there's thinking they will be with them in a few months. COVID hasn't helped but i agree that they cant keep up with demand and neither can the suppliers of the parts that go on the...

Right, it's about time now to show how pissed off I am with the delivery issues of Frey, I have had every excuse under the sun now, COVID, wrong tracking numbers, and now after 45 days of my batteries being posted BREXIT is now the problem, my opinion is what a load of bollox. I was told 10-15...

I would think that would be better, i don't think that Bafang will be using the best grease possible, these motors are running at higher and torquier revs

DO NOT put this much grease in any motor, please do some proper research. "Overgreasing can lead to high operating temperatures, collapsed seals and in the case of greased electric motors, energy loss and failures. ... This can result in accelerated wear of the rolling elements and then...

:mad:

Moan No 132 Tomorrow will mark the 20th-week wait to have both bike and batteries being delivered, this is becoming a massive piss take, these bikes are that rare I am now wondering what people will pay to get one right away.......hmmmm

https://www.brightonebikes.co.uk/store/p83/Lekkie_Buzz_Bars_Offset_%28pair%29.html#

FINALLY - Shipment Progress Table View OverviewDetailed View Progress Indicator Status Date Location Activity Future Event Delivery - - Current Event In Transit 18/11/2020 17:14 Vecses, Hungary Past Event Shipped 18/11/2020 17:08 Vecses, Hungary Past Event Label...

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brill about the battery packs. i have seen the exess bikes and was looking at buying one before purchasing the Frey. it looks awesome that bike. that will be expensive for the X1 for me i really hope the bafang isnt as bad as people are saying, i have spoken with a few guys who have it and...