Admittedly I have not used the app for logging rides for a couple of years or more. That said, have you updated the app to the latest?
I recall a while back where they came out with a new app that required a new login.
Cheers, could be worse... a LOT worse! Wiping out on that concrete sidewalk and smashing into the rails/barriers, or worse into traffic or over the side... I shudder to think...
Welp... Yesterday I helped my son map out a route to his new workplace he'll start at in about 3 weeks. Need to cross two bridges (Alex Fraser and Queensborough), and some possibly very/too busy roads.
Mapped it out with Komoot with slightly different routes to/fro.
Then we headed out to test...