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I never said that, because I am not, and never have been. But you are free to think I am ;) I work for the NGB.

There should be nothing special about the wifi in the trainer. Is your phone that runs the app connected to your home wifi? Did you pair the trainer to Bluetooth first? After it is connected to Bluetooth, you need to connect it to your home wifi. Does the Kickr app see your wifi SSID?

You should still be able to set the ERG to the lowest setting (usually not zero) and ride.

Here's your problem: The Zwift Cog + Click is a 14 tooth single-speed cog, compatible with almost any 8-12 speed bike and a two button digital remote that’s easy to attach to wherever you’d like on your handlebars, that offers 24 virtual gears of resistance when used with Zwift. The Zwift...

Oh, you have the model with the Cog. I did not know that they offered it on the Core 2. I have not worked with this, but from what I understand, it should have come with a remote. That is how you shift the virtual "gears". Does that work?

Power cycle the trainer.

I know you worship Specialized and hate Garmin. You don't have to repeat it ad infinitum. The bike's E-Bike sensor sends more data than assist level. If the third party sensor sends assist level correctly, does it also send all the other E-Bike sensor data? And why would the third party sensor...

Does it look like this?

Right, but he said that he cannot have the third party sensor and the bike sensor at the same time.

It's been a while, but the Wahoo Kickr app should have an ERG mode. If I remember right, the default setting is 200w. Make sure that this is off. It's there in case you don't have a smart bike riding app like Zwift, but want to ride the bike under a fixed load. There should be a cassette that...

There's reduction gearing that spins the drum. Are you saying that in your easiest gear, that it's too hard to get started riding? Is the drum touching anything? Can you spin the weighted wheel by hand? Did you set up the app? If so, is it in ERG mode? You don't shift the trainer gears, it's the...

I'm confused. So you have to delete the Garmin E-bike sensor, and use this one instead?

It's probably the cassette locknut rubbing against the frame, which would mean that your spacer combination is wrong.

Was the app (it's really a shim) installed as a Connect IQ app?

I have the first generation Kickr Core. I was lucky and have one that was not recalled. It works fine with a thru-axle.

Contact cleaner will not hurt the battery contacts.

We sold a few of these last year, and keep 3 of them in stock for rental. It can carry two child seats easily.

Look at the Tesoro models.

Ouch.

I figured that someone would create a Connect app for this. There are three modes with the HPR50. I'll check it out.