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  1. Max Black

    Wallke X3 Pro vs Sondors Fold XS

    1. We will confirm with my colleague. 2. Yes. 3. All bikes arrive in Class 3 mode. This means the bike is limited to 28 mph. Ebike performance(Top speed) on hills depends on factors including the weight of rider, steepness of the hill, cargo load on the bike, battery power and more. I gotten...
  2. Max Black

    The Front fork recommendations for air pressure

    You will need a special pump to add air to your fork, so that you do it a little bit at a time and have the correct pressure. Please check the below recommendations for air pressure within the forks to suit riders weight. Running too much air is common and no fun. Note: Don't do this without...
  3. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    The inside diameter of the seatpost is 33.9 mm.
  4. Max Black

    Conditioning X3 Pro's battery and first rides(s).

    Your Wallke ebike battery uses several sophisticated monitoring systems to prevent damage from overcharging, overheating, deep battery discharge, charging with the wrong voltage, and other errors. Please use the specific charger supplied with your bike. Other chargers may not supply the correct...
  5. Max Black

    Powerful controller or Sport controller???

    clarification-on-august-batch-x3-pro https://wallkeebike.com/blogs/news/clarification-on-august-batch-x3-pro
  6. Max Black

    Powerful controller or Sport controller???

    Some customers reported to us that their PAS model was so fast that they could not achieve their sports goals. Therefore, our technicians have reprogrammed the PAS mode and its sensitivity is become lower than before. But some other customers told us that they were already in very good fitness...
  7. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Please let me know if you have any questions, or if there’s anything else I can do for you. Thanks in advance for your time, it’s greatly appreciated. Max
  8. Max Black

    Shattered Key Disp

    I took the time to be sure it was not compatible with the X3 Pro. how long it would to take to get it after ordering? The package will be arrived around 4-7 business days via DHL air frieght.
  9. Max Black

    Shattered Key Disp

    https://wallkeebike.com/products/wallke-high-luminance-colored-lcd-display Cost? $150 Could you please send us the pictures of bafang dsp 18 unit, I will confirm with my colleague.
  10. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    I forwarded your request for more info to my coleague, and they told me that we will send you a powerful controller, original headlight and a backup sensor. Fear not, we will never leave you hanging.
  11. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Just email our service team or Amazon team, my colleague will send u a new powerful controller.
  12. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Maybe it is hard for you guys to programme the controller, we can send you a new powerful (original) controller after programming it.
  13. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    How to access the submenu settings on your wallke e-bike.
  14. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Hello, I am so sorry for the slow reply😰 and missed this message, due to the busy schedule during this time. I only have limited time to reply to the Wallke Forum. Best way to reach me is our email or Amazon service Team. Email: [email protected] Regarding the headlight issue, our...
  15. Max Black

    Any recent buyers have fun with their X3 Pros yet?

    Thank you a lot for your suggestions. I will forward your messages to my colleague. We will try our best to turn your suggestions into reality.
  16. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    Sorry about the inconvenience. I had confirmed with my colleague, we seemed not receiving any email from you. Could you please tell us which email address have you sent to? I will confirm it with my colleague. Thank you for your time and effort. Our situation is not unique. Many other e-bike...
  17. Max Black

    Shipping delays - pre-ordered 7/21/20 Ordered Direct from Wallke - X3 PRO

    Shipping update: Sorry about the inconvenience. My colleague told me that our contain is still not available at terminal for pulling out. Here's the picture he sent, please kindly check the attachment. Also. the terminal don't scan the contain on weekend. Those bikes are scheduled to arrive at...
  18. Max Black

    Known Issues & Problems with Wallke Products + Help, Solutions & Fixes

    There is a grinding noise coming from the front brake area when the brake is applied at times: The disk brake should fit and rotate freely in the caliper. Occasionally the mechanical tolerances will cause them to be a bit tight, and the disk could bump the top of the caliper. You can easily get...
  19. Max Black

    Rear rack for fat tire full suspension bike

    We will launch a new rear rack and fender for the old batch of X3 Pro. The next shipment of X3 Pro will have the holes drilled for the 4 mounting screws. The new fender kit and rear rack will be available in the later October.
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