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The snow is finally going away and now flooding. Amazing how much water is in places in northern AZ that we've never seen before. After a few weeks of sitting I tested the new battery against the old one. Old battery still has more volts but i haven't charged either one since my ride It was...

Considering the circumstances and not being able to ride or check the battery in a timely manner they are working with me. Not sure why they went silent after showing them frayed and broken wires in their battery. this is their reply, If the voltage on the battery is under 44V after charging...

At least they are talking to me about this current battery I go in with a very soft approach when dealing with things like this. I was within a month of the first battery being under warranty. I get the warranty period but I wasn't around my battery to check it every month. I had videos i sent...

Wish I could ride around lol Our vaca home is buried

Why do you say that? The old battery is fine The new battery was dead after a month of sitting on the shelf Is Ecotric telling me a story from my post above?

Did you get a battery? I asked for a discount code for all that i went through and they at least replied and said no Looks like the black one is sold out

Also these batteries are not in the bike when they discharge.. They say it's normal and won't replace unless it won't charge up to 51 volts and then I have to send them a video. I asked them when I had the bad battery to at least give me a discount and they wouldn't budge. I would have been a...

Update on new battery It was dead within a few weeks. The older battery was fine I did some voltage tests before i contacted ecotric and sent them pics of voltage Just to keep it simple it did charge up to about 51 volts They said to wait a couple weeks and try it again old battery was good and...

Hey everyone, all is good. A bit of confusion on my part which is EZ to do lol I got some great advice and learned a lot here Happy Holidays! Ride on

Why is that? For not posting pics of a bike? LOL I have a poorly manufactured battery with pics to prove and no help from ecotric. Actually i found an old email questioning the battery within the warranty period and ecotric won't even respond How is it that I'm at fault? FFS I even asked for...

Pics are in my other threads but this thread was about the battery and pics are posted

I tried once more to show Ecotric the poor workmanship of their battery and no reply Good thing is my vacation neighbor here in AZ is only a couple miles from FTH. He can bring the battery there and save the shipping hassle Curious to see what they say

I don't know what shipping would be back to me or what the repair costs are $250 is minimum cost. The battery I bought on amazon was $399

I just got word from FTH. $45 diagnostic fee but it gets credited if you get repair They have a haz mat package, $65 shipped to them but not shipped back $160 for repair plus parts Almost better off just getting new battery.

Agree with everything you said. People were pointing me towards bikes that were 3X the price and i wanted 2 bikes. I think mine were about $1100 each since i got a discount for 2 and free fenders. Not bad for being shipped and no tax. After the 3rd flat tire in 11 miles I sanded all the spoke...

Horrible for sure. Both me and Ecotric I was just out of warranty but it probably failed over the winter some time They wouldn't even discuss it or give me a discount. Bad for them since they now have a ticked off customer and I post negative reviews whenever i can and I send them to ecotric. 1...

Yep 3 flats in 11 miles. It was poor craftsmanship on the spoke holes that had burrs on them and caused the flats. Had to sand all of them down and use good rim tape instead of the cheap rubber. Not sure i want to or need to sand the rotors after every ride to get rid of the squeal You had to...

Batteries can fail at anytime but mine was obvious poor workmanship when i opened it up Ecotric could care less https://electricbikereview.com/forums/threads/bad-battery-or-safety-feature.48968/

Probably explains why they sold it with only 30 miles I just spent over $400 on a new battery and it was barely a year old and 70 miles I've spent more time repairing than riding They're junk as far as I'm concerned and ZERO customer service

I'm knocking ecotric lol. You made a wise decision. Curious what you ended up with. I'm selling my junk bikes