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Just thought I'd add this here in case anyone else has experienced it. Problem: XP 2.0 step-through. Made a grinding/scraping noise when accelerating under load such as going uphill, even a hill with a fairly mild incline. Sounded like a shovel dragging on the pavement. Possible...

Yeah, you have to take the wheel off to get to that screw. Not an issue for me since I've taken off the wheel about 10 times over the past couple of weeks trying to figure this out. BTW, Monday, before what I did yesterday, I sent Lectric an email with yet another video showing the sound...

So....I "think" I may have found the problem. I bought two Lectrics, a step-through and a regular one. The step-through was the one with the problem and was a gift to my GF. I tried two replacement wheels that Lectric sent but the problem was not fixed. The GF was not happy riding around on...

Can't speak for anyone else but at least for me, they sent me return shipping labels before I even got the replacement wheels (still waiting for the second replacement which should be here by Friday). Definitely understandable that they would want them back, especially the back wheel since it...

They didn't want the old wheel back? They want mine back. I'm waiting till I get the third one though in case they are all bad and I have to mix and match parts from them.

So how did it go? I just got a pair of XP 2.0 Long Range and one of them came with a bent rear wheel. I sent Lectric a video and they sent me a replacement wheel. Unfortunately the replacement wheel makes a grinding or scraping noise when it's under load such as going up a hill using the...