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I watched a few videos on removing a freewheel and it appears that the tool needed varies with the type of freewheel. Not sure which one I need or even where to buy it. It looks a little like a socket with ribs. I currently emailing with a guy from Bikesmith who is also providing some...

Thanks. I did look up freewheel vs cassette. you are correct, removing a freewheel can be challenging. In fact I read one post where a special tool was needed

Freewheel. Although I have no idea what that means. 🤪

I have a 2018 RAD City eBike that I bought used. I'm pretty sure I need a new chain and possibly a cassette (7 speed) Any recommendations would be greatly appreciated. I couldn't find the cassette on the RAD website, so not sure where to shop. Thanks for your help. -gene

Recently purchased a preowned 2018 RAD City eBike. Having a blast with it. Ride it about 10 miles every evening through our neighborhood -- which fortunately has bike lanes :) I didn't get any documentation but have downloaded the manual -- which I don't find particularly helpful. I'd like...