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  1. TeamAventon

    Charging Plug Procedure Frustration

    Both batteries are recommended to be charged at different outlets. Plugging two e-bikes into a power strip or one outlet can overload and blow a fuse in the wall. The wall timer plug-in is designed to shut off the charger so it doesn't overcharge the battery which can damage the battery. Here is...
  2. TeamAventon

    Charging Plug Procedure Frustration

    Hi there! This is not recommended for safe charging practices. We suggest using a timer plug-in that will shut off after so many hours of charging.
  3. TeamAventon

    Hello!

    Hey there, Welcome to the family and thanks for choosing Aventon! We hope that you and your wife have many awesome adventures ahead. If you ever need us, give us a call at 866-300-3311. Our phones are open Monday through Friday from 8-5 pm, PST, or send us an email at [email protected]! Happy...
  4. TeamAventon

    Adding cargo trailer

    It would work with both the Aventure and Aventure.2, they have the same rear axle nut size.
  5. TeamAventon

    Adding cargo trailer

    This would work with the Aventure.1.
  6. TeamAventon

    Adding cargo trailer

    Hi there, is this the Aosom Cargo Trailer that you are referring to...
  7. TeamAventon

    Child seat for aventure

    Hey! We recommend checking out this Thule Child Seat from our website https://www.aventon.com/products/thule-yepp-nexxt-maxi-rack-mount-child-seat?variant=42371892183235
  8. TeamAventon

    Aventure Battery

    Hey there! The batteries for the Aventure.1 & Aventure.2 are interchangable 😁
  9. TeamAventon

    Aventure.2 Power Loss?

    Hey there, can you please send us in an e-mail at [email protected] so our customer support team can get to working on finding you a solution, please? And could you please include photo / video of the issue, thank you!!
  10. TeamAventon

    WASTE OF MONEY! Level V1 Batteries are not being made anymore.

    Customers should reach out by submitting a request on our Support page at aventon.com. The bundled price is for customers with a V1, since we have discontinued this model's battery.
  11. TeamAventon

    WASTE OF MONEY! Level V1 Batteries are not being made anymore.

    We highly recommend taking this to a local dealer so they can help assist. If not one of our techs can try to walk you through it. 866-300-3311 M-F, 8-5 PM, PST
  12. TeamAventon

    Aventon Battery Interchangeability

    Hey Gregg, Unfortunately, the batteries between the Aventure and Level models are not interchangeable. We highly suggest not to attempt this as it could cause electrical damage to your bike.
  13. TeamAventon

    WASTE OF MONEY! Level V1 Batteries are not being made anymore.

    Our bundle is around $405 and we do not recommend other batteries as ours are UL certified. It could potentially damage your e-bike.
  14. TeamAventon

    WASTE OF MONEY! Level V1 Batteries are not being made anymore.

    Hi there, To clarify, the Level V1 battery has since been discontinued, and V2 batteries are compatible as long as the terminal has been replaced with a V2 as well. If you are in need of a replacement battery and wish to purchase the V2 battery and terminal, please let us know. Thank you! -Aventon
  15. TeamAventon

    WASTE OF MONEY! Level V1 Batteries are not being made anymore.

    Hi there, We apologize for not seeing your post sooner and for the inconvenience this has caused! To clarify, the Level V1 battery has since been discontinued, and V2 batteries are compatible as long as the terminal has been replaced with a V2. If you are in need of a replacement battery and...
  16. TeamAventon

    Aventon Level battery difference Version1 vs Version 2

    DLG is for the level 1 v2 battery
  17. TeamAventon

    Aventon Level battery difference Version1 vs Version 2

    If the letters on the sticker on the battery says DLG in green- it is a V2.
  18. TeamAventon

    Aventon Level battery difference Version1 vs Version 2

    Hi there, the differences between a V1 battery and V2 are mostly internal things that won’t be noticed from the outside (cells, BMS, etc). That being said, please be aware that V1 and V2 parts are not interchangeable with one another.
  19. TeamAventon

    Rear wheel compatability between the Pace 500 and Level?

    Hey there, that is correct. They are the same wheel. And of course, we are happy to assist!
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