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30h is the worst error of them all. It's like a catch all for everything.

First thing to check with 30h error is the display. We can send you a bigger one and see if that solves it.

Sorry for the troubles. It doesn't happen very often, but that's no excuse.

You'll surely hear back from one of us but keep in mind that we are closed for a week starting tomorrow.

Email [email protected] if you got it from us, and we will get it sorted out for you.

I don't unfortunately. But if you email [email protected] they can check the floor and get back to you promptly and accurately.

Don't think Ravi knows the answer :)

It does have a gear shift sensor! You'll love the bike! Congrats!

Costs change as supply/demand changes :)

Yep, the base version comes with torque and cadence sensors yes.

We could. Email us at [email protected]

The HD Duo comes with cadence sensor. The HD Duo + Torque comes with cadence and torque.

That is right. That sounds like you got 2 batteries. If you email us at [email protected] we can verify it for you. Yes, we will be offering multiple wheel choices, based on what the majority of the backers request for.

The Black 17" did sell out in record time. Few hundred gone during cyber week. Sorry. We still have a handful of brushed aluminum. It's a gorgeous colour as you see the bare aluminum under the clear coat.

All our Duo models have integrated batteries..

With a 52V battery, around 1500W

The cadence sensor on the BBS02 works great. You can tweak it further like this: https://electricbike-blog.com/2016/01/15/how-to-reprogram-your-bbs02bbshd-so-you-can-use-pedal-assist-on-singletrack-without-getting-killed/

Yep, just email us at [email protected] and we can check stock for you.

While this may be true for some online vendors, it is not true for established ebike companies like Biktrix (7+ years in business), Rad power bikes, Juiced etc. In fact, when an LBS has an issue with a motor that they sell you, many times they would refer you to the manufacturer for support...

It depends on the riding style you're after. The Stunner is a great cruiser - laid back riding position. It's not the best for offroad use. U1000 is a completely different beast. MTB style that's suitable for commutes as well as off road riding. Give us a call 866-biktrix (245 8749) ext 1 if...