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Hi there, is this the Aosom Cargo Trailer that you are referring to...

Hey! We recommend checking out this Thule Child Seat from our website https://www.aventon.com/products/thule-yepp-nexxt-maxi-rack-mount-child-seat?variant=42371892183235

Hey there! The batteries for the Aventure.1 & Aventure.2 are interchangable 😁

Hey there, can you please send us in an e-mail at [email protected] so our customer support team can get to working on finding you a solution, please? And could you please include photo / video of the issue, thank you!!

Customers should reach out by submitting a request on our Support page at aventon.com. The bundled price is for customers with a V1, since we have discontinued this model's battery.

We highly recommend taking this to a local dealer so they can help assist. If not one of our techs can try to walk you through it. 866-300-3311 M-F, 8-5 PM, PST

Hey Gregg, Unfortunately, the batteries between the Aventure and Level models are not interchangeable. We highly suggest not to attempt this as it could cause electrical damage to your bike.

Our bundle is around $405 and we do not recommend other batteries as ours are UL certified. It could potentially damage your e-bike.

Hi there, To clarify, the Level V1 battery has since been discontinued, and V2 batteries are compatible as long as the terminal has been replaced with a V2 as well. If you are in need of a replacement battery and wish to purchase the V2 battery and terminal, please let us know. Thank you! -Aventon

Hi there, We apologize for not seeing your post sooner and for the inconvenience this has caused! To clarify, the Level V1 battery has since been discontinued, and V2 batteries are compatible as long as the terminal has been replaced with a V2. If you are in need of a replacement battery and...

DLG is for the level 1 v2 battery

If the letters on the sticker on the battery says DLG in green- it is a V2.

Hi there, the differences between a V1 battery and V2 are mostly internal things that won’t be noticed from the outside (cells, BMS, etc). That being said, please be aware that V1 and V2 parts are not interchangeable with one another.

Nice 👍

Hey there, that is correct. They are the same wheel. And of course, we are happy to assist!

That is correct, the wheels should be functionally compatible.

We're so glad you enjoy our customer service and we were able to take care of you! Getting a second e-bike for your wife is a great idea, we're sure she'd love having your own so you can ride together. Happy Riding to you both!

They do not offer an extended warranty

Unfortunately, no.

Thank you for sharing, we have also sent this to our Team! 🙌 :)