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    A Few Questions from a Prospective Riese and Müller Buyer

    Sorry to be slightly off topic, I have two R&M and really liked the keyed alike concept but my LBS couldn’t do it for some reason but…. In the end I wasn’t too upset as I concluded there is risk there - one set of keys lost / stolen provides access to all bikes (including the garage in your...
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    Bike stands for eBike maintenance

    Yes I love my 10.3 and used it after a muddy ride yesterday to clean the bike: Yes I love my 10.3 and used it to clean my eMTB after a muddy ride yesterday:
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    Rohloff e-14 oil leak

    Two LBS told me that the supplier had said 6-9months to get new 54cm Frame in from the Soma Factory. Getting it built in Sydney was quite a time saver. Should have it in my hands late Sept.
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    Rohloff e-14 oil leak

    Thanks mate! I ended up getting it built in Sydney, Australia (I live in NZ) as there was no size 54cm frame, so I need to wait until next month when my sister is coming home for a bit to bring the bike home with her. Seeing how great it is I just want to ride it - will need to learn some...
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    Rohloff e-14 oil leak

    Sharing some photos of my new Rohloff powered custom build. Fingers crossed no dreaded oil leaks! 😍😍
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    Power Cable

    Why the insistence on knowing what the cable is for before it’s sold?! Can it be used for alternative nefarious purposes?
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    After repair I lost overdrive with Enviolo manual

    I've definitely noticed too that the "change gears when stationary" is a bit overhyped with the Enviolo - you can move them a bit, but you really need some rolling to "free" the IGH to fully shift as well. I'm thinking Rohloff is different but don't know for certain - although getting a new...
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    Charger 3 Resale Value?

    It’s a great buy for someone with such low km on it. Shame you’ll lose the money but sounds like it’s a dead asset right now. There are zero R&M for second hand sale in my part of the world! Good luck!
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    Kiox fails to BT pair on Smart System

    Here is the feedback from Bosch via official helpdesk ticket: Perhaps unsurprising really. I think this actually creates a security risk - given multiple family members would like to ride this bike I suspect the engine/app lock will be turned OFF now, and highly likely my wife does not...
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    Kiox fails to BT pair on Smart System

    So I added my wife’s account to my Flow app and it paired / registered with my phone immediately - BUT, my wife’s phone could no longer unlock it. So, looks like the smart system can only be paired to a single phone/account at any one time. I’ve opened a support ticket with Bosch to ask for...
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    After repair I lost overdrive with Enviolo manual

    Just a question @AHRM - how have you concluded / estimates you’ve lost 20-30% overdrive? Is it just the top gear / resistance is missing so your cadence is too high even when the grip shift is in full/top gear ?
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    Kiox fails to BT pair on Smart System

    Another interesting limitation to the “Smart” system is that it can only be paired to one account. I tried to add my wife’s new bike to the Flow app in my account and it errored, saying it was already registered to a different user. The instruction was to unregister the bike from my wife’s...
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    After repair I lost overdrive with Enviolo manual

    https://support.enviolo.com/hc/en-us/articles/360011809699-CVP-Reset-to-full-overdrive
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    Changing rear light on Nevo3

    Just updating on this, seems the LBS has reached out to Bosch NZ and got quite a different response from R&M support that said the high speed braking light system was NOT compatible with the Bosch Smart System (as above). This is from the LBS and references the Bosch reply: Given I appear to...
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    Changing rear light on Nevo3

    Just adding to this, update from the LBS and message from R&M themselves - you can't add this brake light to the SmartSystem: This is pretty disappointing and makes me question a bit whether the Bosch Smart System has been rushed to market - no manuals, no ability to use the more advanced...
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    Reduced eBike range in *really* cold weather?

    wow - that looks seriously cold indeed! I doubt NZ will get anything comparable to that, except in a once in ten years snow storm. With 1000wh in the SC2 I'm not going to run out anytime soon, just slightly more frequent charging expectations I suspect. Thanks for the replies and insights team!
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    Reduced eBike range in *really* cold weather?

    Yes, that's the number I likely would have landed on as well - in that vicinity. Not sure why I perhaps didn't detect this as much last winter, but really have noticed it a bit more the last few weeks. Pleased it's not just a rapid degradation of the batteries themselves. Interestingly...
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    Kiox fails to BT pair on Smart System

    Thanks mate!! This is a bit frustrating - not buying the “base model” and yet getting out of date manuals. Also frustrating that this smart system doesn’t have the active brake light system (& going to cost me another $500 to retrofit it!)
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    Kiox fails to BT pair on Smart System

    I’ll check that. I see on double checking the manual there is no mention at all of Kiox 300 or Smart System so it appears I got an “old” manual:
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    Kiox fails to BT pair on Smart System

    At the 3:25 mark of this video he explains there are in fact THREE eBike apps from Bosch and how confusing this is. One upside to Smart System - the disable motor feature is free (I believe you had to pay a one time fee on old eBike connect app to get this functionality). It’s paired to BT so...
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