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Ned, Will the unit boot up when it's off the bike?

Blueworm, unless you can get this in writing you are taking a BIG risk and breaking IATA and ICAO international traveler rules. Clearly the person you spoke to was not a DG specialist or certified. I suggest contacting the airline again and ask to speak to their Dangerous Goods specialist who...

When transporting lithium ION batteries on an aircraft the 2017 International rules for transporting them states that the total capacity must not exceed 100Wh. This all applies to all PAX (passenger aircraft) globally. In the US some carriers may allow up to 160Wh. Note that all battery packs /...

I believe there are different settings on the bike. For a speed increase I believe there is a simple wire that requires removal. I suggest just contacting them directly and they will be able to help out for sure. I met them last year and seemed like a great bunch of guys.

Send us through an email at [email protected] and we can email you the instructions. regards, Will

Hello tubrobeagle, If looking for O ring replacements we have them online here along with several other Bosch parts. https://shop.scooteretti.com/products/bosch-lock-ring-seal Shipping out is same day on orders placed before 3:00pm EST. Let me know if you have any questions and it would...

Nicolas, Indeed you need to read the manual or have a dealer give you the walk through initially. A couple of neat features on the bike, but if you don't read the manual, repeat read the manual you'll miss out on them. Of course as you know you can tap into the bike by using the GoCycle APP...

Welcome / Bonjour Robert. If ever you are in the Ottawa area come and visit us. Ottawa / Gatineau area makes for a really fun day of riding and visiting all the sites. With so many places to visit and some amazing bike paths you'll enjoy it. Here is our shop location...

Susan, We suggest calling a few electric bike shops (should be a few in Switzerland) and asking if they can properly ship this for you. The issue when shipping electric bikes is to ensure that whoever is shipping the item ships the bike / battery as dangerous goods. Packaged properly the...

Agreed it's weight reduction and safety as you've now removed a power source from the bike during transportation. On short trips up to the trails I leave my battery on the bike, but on longer trips I take them off. The EasyFold 9032 can handle the weight so it's not a question of the racking...

Hello Taipan, Arggg I hate hearing things like this. As mentioned above the Easy Motion team here in North America are amazing. As a dealer they are incredibly supportive and fast. Let me see if I can help you here remotely. In looking at your video, I noticed that the error...

Over50, You are correct there is no click on the tightener at the hitch. The audible "click" is just at the 2 arm clamps. Regards, Will Shop.scooteretti.com

Here's a video we did awhile ago on the Thule Easy Fold 9032 bike carrier. We've been using the same carrier for several years now for shows / deliveries etc.... and it's worked out great. This is being used for commercial purposes and is holding up really well and like anything when you have...

Hello Bob, Thanks for the comments. :) Indeed there are several 2016 and 2017 Easy Motion bikes that will come standard with throttles. They come standard on their Evo series urban bikes. BH Easy Motion basically won't equip their Evo series mountain bikes and their new Atom (Brose mid...

Bob, Most of the larger brands will insist that dealers check the bikes before delivery to a client (truth be know this rarely happens by most retailers). We feel it's important to check things on the bike such as shipping damage, derailleur alignment, how true the wheels are and adjust...

rmasa, As you have a mid drive system I really think you can extend the chain replacement intervals to the 3000 +km's by sticking with something like the original KMC X10e chain and if you ride in the winter and expose the chain the winter mess (salt, slush etc....) swap over to a cheaper...

Bob, Agreed, it's so important to do this. A proper dealer will always prep the bikes for the customer. Not doing so in our opinion is just cutting corners. Most manufactures will insist that their dealers do this, problem is that many don't do it and it's hard for the manufactures to...

rmasa, Can you let me know what type of electric bike you have? Based on you comments that your chain lasts 1500 km's or so is actually quite low. A decent quality chain like the the KMC E bike chain should get you anywhere from 3500-5000 km's. The range is basically due to how you...

Rmasa, If looking to replace your chain, the benefits of going with an ebike specific chain really makes a difference if you ride with a mid drive system. If you ride with a Bosch mid drive, there will be much higher torque being applied to the chain vs a rear hub system. If you ride...

Garry, Typically, if you are looking for more current model year bikes, the fall / winter is a good time to buy. I find these are the best times to buy electric bikes as many retailers just need to make room for their 2017 bikes to arrive. These are typically the best types of bikes to buy...