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  1. Scooteretti

    Rearview mirror standard on ST2 -bikes ? If not, any mirrror to reccomend ?

    @Rincon @smitty the mirrycle mirrors have been the most widely available ones in North America for years. Last year we started carrying the B&M mirrors and WOW they are even better in quality and will hold up much better than the Mirrycle mirrors that traditionally crack if you don't loosen the...
  2. Scooteretti

    Buying a bike on-line and wanting a local shop to do warranty service

    @dandialogue, I totally agree It's all how you talk and explain things to people. There's no need for any dealer to have an attitude but rather just to explain the facts and most people will be understanding from my experience here at Scooteretti. all the best, Will
  3. Scooteretti

    Buying a bike on-line and wanting a local shop to do warranty service

    All, We are an ebike retailer and the issue that we normally run into is many of the manufacturers won't pay for labor on warranties and hence why we typically just charge a nominal fee to do the service for work for bikes not purchased from us. Unfortunately we still have the overhead to cover...
  4. Scooteretti

    Rearview mirror standard on ST2 -bikes ? If not, any mirrror to reccomend ?

    For some reason the box says it comes with a mirror but they don't in North America. If you need one that fits the bike perfectly you can check these one's out. https://shop.scooteretti.com/collections/bicycle-mirrors hope your dealer can pick one up for you, Will
  5. Scooteretti

    Known Issues & Problems with Stromer Products + Help, Solutions & Fixes

    @OldMoe, Glad to hear you were able to find the issue. Ideally you want to torque these down to the specifications (Nm) listed on the components. A bike shop will be able to do this and make sure they use a torque wrench to to tighten the components. You should be all set after that and have a...
  6. Scooteretti

    Known Issues & Problems with Stromer Products + Help, Solutions & Fixes

    @OldMoe, If this is happening then you should definitely check out the following: 1- Ensure that the 2 bolts securing the caliper to fork are tight 2- Ensure that the bolts holding the disc brake rotor are tight 3- Ensure the thru axle on the front wheel is torqued to 20Nm (carbon fork) and...
  7. Scooteretti

    Hydraulic Brakes

    @mhs7386, Once the rear panniers are installed the battery is pretty well hidden from the sides.
  8. Scooteretti

    Known Issues & Problems with Stromer Products + Help, Solutions & Fixes

    Try doing a few more deep discharges as this should resolve the issue. Keep me posted on how you make out.
  9. Scooteretti

    Known Issues & Problems with Stromer Products + Help, Solutions & Fixes

    @OldMoe Keep us posted on how you make out with the rear brake. Range is a tough one to answer but if you had your levels set at the max you should probably be closer to the 40 mile mark per charge which is about what I would get maxed on my ST2. Your tire pressures should be about...
  10. Scooteretti

    Hydraulic Brakes

    All, When converting over the issue will be the brake cut off sensor. The connectors off the brake levers is where the issue arises. If you want to convert over to hydraulics you need to get one with the 2 wire sensor. The connectors will be different and this will certainly require...
  11. Scooteretti

    Best Size Frame for Height? My size sold out.

    All, More importantly than selecting a bike based on your height is to chat with an ebike expert before selecting a frame based on a generic table. It's important to also know: 1- Your arm reach 2- What your inseam length is 3- What type of riding will you be doing 4- What is your riding...
  12. Scooteretti

    Known Issues & Problems with Stromer Products + Help, Solutions & Fixes

    @OldMoe the clearance on the rear Magura brakes found on the ST2 series bikes is quite tight. It's extremely important that the caliper be correctly aligned and or else there will be rubbing which will wear the pads out unevenly and cause a lot of noise. There are a couple of things to check...
  13. Scooteretti

    Hello Bob, nice to hear from you. Indeed it's been a chilly day here to say the least.

    Hello Bob, nice to hear from you. Indeed it's been a chilly day here to say the least.
  14. Scooteretti

    Flying with Electric Bike Batteries? Tips and Advice

    @Cecilia Winter apologies for the late reply things have been hectic here with the holiday season. With the regulations there are multiple rules and exceptions for DG shipments that cover what can and cannot be transported. For airline passengers the legal acceptance of a lithium battery on a...
  15. Scooteretti

    Flying with Electric Bike Batteries? Tips and Advice

    @Cecilia Winter the Copenhagen Wheel operates with a 279Wh lithium battery to which the product MUST be shipped as a DG shipment and in full compliance. These wheels must not be transported on any passenger aircraft and must be packed and labeled in compliance as well as be packed by a certified...
  16. Scooteretti

    Elby reports growth in sales and distribution in 2017

    @e-boy thanks for sharing this. Indeed they have been doing a great job and their bike is really well received by customers who prefer a low step frame and a nice selection of colours. regards, Will shop.scooteretti.com
  17. Scooteretti

    Just saw a disturbing item. Warranty for online purchases

    @elliot friedman some brands are more protective of shipping online. But many brands understand that buying online for many people just makes sense and honour full warranties on their products in the same way as if someone were to come into a retail store.
  18. Scooteretti

    Flying with Electric Bike Batteries? Tips and Advice

    @John and Cecil Unfortunately this would still not be allowed and as mentioned above by @opimax this would actually damaged the cells.
  19. Scooteretti

    Hitch mounted rack for my stretch.

    @BigDaddyRider here is a pic of the Pedego Stretch on our Thule 9032 rack. https://shop.scooteretti.com/products/thule-easyfold-9032 regards, Will shop.scooteretti.com
  20. Scooteretti

    Bike work stand

    Hi Guys, Personally working in a ebike shop I'm not a fan of the PCS 10 due to the round tubing used. Typically I have found that this stand caused the bike to move around. Keep in mind I am always moving the bikes up and down and flipping them when working on them so I am constanntly...
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