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@jimkirk here are a couple of options that work beautifully on the Stromer racks. A simple and fast slide on/ slide off system that securely holds the bags in place when cycling. Trunk Bags: https://shop.scooteretti.com/collections/bags/products/racktime-talis...

RabH, I would still probably get it checked out. Intermittent problems like that don't just disappear, it may be something that will reappear and you want to make sure you get it resolved while under warranty to avoid any out of pocket expenses. Even if nothing is found at least you will have...

Agreed, but sometimes you just need a hose

This is concerning that an ebike cannot be washed. Any bike can be cleaned but it has to be done correctly here is some basic tips in no particular order: - remove battery - remove display if possible (cover display / touchpad if not removable) - never use a pressure washer - use a hose with a...

You can see if your local Giant / Yamaha dealer has a harness or you can order one off our website as well if that's easier for you. Here is the link: https://shop.scooteretti.com/collections/yamaha-ebike-parts/products/yamaha-ebike-light-cable regards, Will shop.scooteretti.com

Personally I have tested numerous mirrors and most fail or never last. I vouch for the B&M style mirrors https://shop.scooteretti.com/collections/bicycle-mirrors/products/busch-muller-cycle-star-mirror and are my personal favourite if you have the ability to mount them in your bar ends...

Hello @Tantalus, shipping a lithium battery is not easy. Each shipper needs to be certified and must have taken a certified course to ship lithium ion batteries. The shipper must also have a DG account set up with the shipping company prior to shipping (UPS, FEDEX etc.......). Each box must be...

With winter now here and temperatures hitting sub zero C or below 32F there will be some benefit to using a neoprene battery sleeve. If you are out on short 20 min or less rides you probably won’t see much difference but if out fat biking for example for a few hours the sleeve will help with...

There are outputs on the non drive side of the motor. Simply purchase a correct light for the system and the correct Yamaha wire harness and all you need to do is connect the “+” and “-“ wires and you’re good to go. If you are looking at a low output headlight (under 300 lumens) I would suggest...

@michal I would definitely recommend a rear basket over a front one. Here is a great option from Thule and has a 33lbs load capacity: https://shop.scooteretti.com/collections/bags/products/thule-pack-n-pedal-basket hope this helps, Will

@Tim859 other than a metric allen key that's all you need. Only thing to keep an eye on is that the Purion clamp diameter will fit around your new bar. Will shop.scooteretti.com

@DanRichman Since you only have 800 miles on your bike I presume that you may have purchased the bike less than 2 years ago? If yes, don’t touch or take apart anything on your drive as you Bosch system is covered under warranty. Your Bosch authorized dealer will be able to assist you. If you...

Glad it worked out. Ideally a dealer should have the computer with this software on it connected to the web (or download the latest version beforehand) when doing updates so that the latest versions are always being used and that the customer always gets the latest update.

@yrloose Sorry to hear that you were having issues getting the EMtb feature removed from your bike. Sounds like the dealer was not using the most current software on their Bosch Diagnostics tool (either from a hard copy download or not having that computer connected to an Internet conenction)...

With the Stomers there are no updates other than the one's pushed remotely on bikes equipped with the OMNI system.

Hello @wildlife365, If your wobble is serious then something is definitely not right. The number of times we see poor adjustments/initial setup issues on both electric and traditional bikes is high these days. The most common culprit is just lack of attention/experience in the assembly and...

Ideally, customers should deal with the dealers. Most manufacturers are focused on other aspects of their business and hence rely on dealers to support and service the bikes. A good dealer is there to support their customers so they don't have to go to a manufacturer for help. I would recommend...

Once that connector is broken it's very difficult to get it to hold back into place and stay there to ensure a good connection against the male mount on the bike. Adhesives simply don't hold up to the task. The only way really to come up with something that will be behind the plug and the...

All, On all the Bosch bikes I have ever worked on, I have never, ever had to replace or attempt to replace a battery in the Intuvia display. The most likely issue is the control unit mentioned above along with a Bosch software update and you'll be good to go.

When cleaning any bike especially and electric bike you need to make sure that the degreaser being used is safe not only for electrical components but also plastics and paint. Our shop preference is to use the following Muc Off products as they work quite well and are incredibly safe to use on...