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I think CptPalmer has hit on the problem/issue. I still seem to get distance despite the initial drop off. But when I wrote to Stromer they didn't act as if it was normal. My inquiry even asked might what I am observing be normal or not. As to my charging methods. I was directed by Stromer...

They admit they are understaffed in the customer support department. Presently have one CS staff. In my experience he cannot answer tech support questions and the lack of a phone number on the website is irritating. I have their phone number now because it was in the email reply I received...

My 2014 Elite has 500 miles but not all were with the battery in a power mode. Just in neutral frequently. I notice my battery shows a loss of a bar and 5% almost instantly. I have asked Stromer to troubleshoot but when they do reply it has not been helpful. My battery was a purple replacement...