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Hi Andy, yes that's the reading I get.

Hi, the You Tube videos will be helpful and the owners manual will also have instructions to help you. Fitting the Handle bars, front wheel, saddle and pedals are all fairly straight forward. I would get yourself a basic tool kit, allen keys ,spanners, ect. Check over the tightness of all the...

HI, yes the C7 display should work.The extra cable would be to inhibit the motor with the other brake lever, just tape the end up. Fit the button pad near the left hand brake lever. This pad is easier to use than the L7 display. Lots of people are using the C7 Off Road Kit from Leon Cycles in...

If the bearings feel ok and the bracket spindle doesn't look worn I suspect the crank bolts werent fully tightened from new. Hopefully the crank arms were worn only, unless the threads in the spindle ends are damaged as well. I got a quote from a local bike shop to fit the new BB and also...

Did they not send a new Bottom Bracket also ? The Bottom Bracket is a square tapered design. When you put the crank pedal arm on, it may not push on all the way to start with. As you do the bolt up it will push the arm onto it tightly. Torque setting for bolt in owners manual, try not to over...

Hi, there is a Cadence sensor on the lefthand crank, this is used to sense when you start to pedal. Once you have removed the crank arm you can carefully use a couple of screwdrivers and gently lever from behind to remove it. . You dont need to remove the electrical conector, just leave the...

BBUN26B22 - item model no' on Amazon. B0036WZITM - ASIN no' on Amazon. Shimano part no' is BB-UN26.

Hi Swilky, this is the part I used to replace my Bottom Bracket. Shimano BB-UN26 Bottom Bracket - Black, 68-122 mm If you search on Amazon you should find it. Mine is a Moscow 27.5 bike. The original make on the NCM Moscow is from NECO. I think the Shimano one would be better quality.

Hi Andy, looks like the display board in Battery is faulty as your display on your handle bars is reading good battery voltage. As the bike is still in warranty send photos to where you brought the bike with explanation. If it is a faulty battery i'm sure they would replace it. Might get a...

Sorry. it appears they have sold out of that one. If you search adjustable stem riser there are lots of similar ones listed Yizhet Bike Adjustable Stem 31.8mm ±60°Adjustable Mountain Bike Handlebar Stem Riser 110 mm Bicycle Handlebar Extender Bike Fork Extender for Mountain Bike, Road Bike...

Just fitted an adjustable handle bar stem riser- Moscow 27.5. It's made a massive difference to the riding position. Before I felt I was having to tilt my neck back to look straight ahead as handle bars were lower. Would definitely recommend. Much more comfortable ride. Amazon ASIN number...

I carry a spanner to fit rear nuts, spare tube and forks to remove tyre. Keep in bag under seat. Far easier to swap over tube when out and about, repair puncture when you get home.

Hi, can you remember what diameter the the handle bar stem was for the height extender, thanks.

ALL bikes including NCM ones sold in UK are limited to a maximum Motor Wattage of 250w.

Hi, Ryan thanks for your reply.You're right about the UK site, they only seem to have a limited choice of batteries and that's about it. I don't require any specific part at present, more if I need to replace a worn or broken part in the future, especially after the warranty has expired.Would...

I recently had an issue with the Bottom Bracket on my new NCM Moscow. To their credit they have agreed to pay for repair. The process of e-mailing them was a bit slow though.

NCM sell lots of bikes in Europe the speed and motor wattage have restrictions on them in the UK

Just thought I'd see how much interest there would be for a Leon Cycles store in the UK. From what I've read on the forum there are a lot of frustrated people trying to access spare parts and accessories for their NCM bikes. It seems daft that people are having to source parts from Australia...

Great to see someone from NCM involved in the forums. Would be nice if NCM in Germany could have some input in the UK. We really need a store to be based here in UK ,especially to access spare parts.

yes. I had to get a quote from a local bike shop, which NCM have agreed to pay. Just waiting for payment to clear in account.