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In the diagnostic software you can enable and disable it. And it only works if any assistance mode is selected, does not work in "OFF" mode. Unless you have a US version motor <MY17, they don't have walk assist.

Are you just turning the pedals or are you actually trying to ride, means putting some torque on it? How was the walk assist "broken"? It does not break, you can configure it to be disabled. Did you put it in any assistance mode other than "OFF"?

Are you sure it is a 500? That sounds like the 330.

You are in Europe, so are you using the 6A or 4A or 2A charger? The 6A charger us using the CAN Bus (green and yellow wires) to communicate with the battery. The others use the 5V charging signal (gray). If the plus or minus between charging port and battery connector are broken, it will show...

In that case, he doesn't even have to connect it to the computer at all. Just do the mechanical part. Which is taking the old motor out and putting the new one in. The new one comes fully configured just as the old one he sent in.

I always thought Mechanics to mechanical work and Software Engineers work on the software 😂 The Mechanic I know, does not even know how to install the Bosch Diagnostic Software on a computer. They do.

I upgraded another bike on the weekend from Active Line Gen3 to Performance Line Gen3. The difference between 40Nm and 65Nm is really huge. He was so happy with his "new" bike :)

That was an easy fix. But should have displayed an error or wrong speed. Even the 63Nm in the Gen2 speed can do 20% incline pulling my 80kg trailer on the test ride today. Will be even better when I get the Rohloff eShift soon. That's gonna be a nice Fahrradwohnwagen (bicycle RV trailer) when...

Not really unless you're talking about class 1 and class 3 (Pedelec or S-Pedelec). The software containers matter and values like wheel circumference can be configured by the manufacturer. You can have different bike IDs with the same hardware. The software container and bike ID must match the...

See, you don't get it. Don't worry, you're not alone. The Bosch system has two circumference settings. The fixed one that is set by the manufacturer and a second one for the adjustment the customer can do for the tire size tweaking to get the displayed speed corrected. The first one is for...

Correct, but that only adjusts the displayed speed to correct it when using different size tires. It can be done by anyone using the settings menu on the bike computer. It does not affect the real speed limit. You don't go 5% faster if you lower it 5%, it only displays 5% faster speed. But you...

No dealer can do that. You should know by now. But no worries, looks like most users don't know what the wheel circumferece correction is for and how it works. Edit: Ok, now I understand 😂 That is most likely impossible at 4Mph. @Dinnerfork just ride in the first gear when it is steep. I have...

It usually does not matter if you leave Bosch batteries stored for 2 years, but this is a little different with your batteries now. If you are not using these worn out batteries over a longer period of time, they can get too far out of balance where they don't accept any charge anymore. So I...

So we were able to do a remote diagnose (bike connected to a computer in an internet cafe). And - just as expected - we see this error on the batteries: Critical error: Debalance voltage limit exceeded. ⇒ no voltage supply, system shutdown This can happen after over 600 charging cycles. So there...

That is just your opinion. That is only true for the popup notification that nobody needs anyway. All other miles and kilometers are displayed correctly.

You can also turn the bike on with the power button on the battery. Works best with the frame battery or rack battery as it is hard to get to the button on the power tube. And it is 10 minutes. It dimms the display after 5 minutes and turns off after another 5 minutes if no button is pressed...

Ah, like when they say they go 60 miles on a battery, they actually go 60 Mph? Don't know why someone would just skip the most important part of a unit. Does not make sense.

There are no 750W or 1250W bikes with a Bosch. They are rated 250W and 350W. I am happy with my 2nd generation Bosch and 4th generation Bosch as they share the same batteries. The smart system has new batteries and chargers that are not compatible with the non-smart system, but if you just start...

It's like having a battery not attached. Or a wheel. Or a seat. Or pedals.

You can read a lot of BS here. Or you misunderstood what he was saying. No dealer can do that. There are exceptions when Bosch or a representative from a bike manufacturer can do this in case there is an issue with the installed software container. They can do this remotely on a dealer's...