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@Gkk2001 this is not uncommon. Many bike shops are concerned about the inventory levels and the huge financial commitment it takes to have a large selection of ebikes. At the present time many shops don’t really understand what it takes and are struggling to take the leap into the category...

A few tips is to loosen up the 2 screws at the base of the mount attached to the handlebars. If they are too tight this will creat an uneven surface for the contacts to mate tightly. If that doesn’t help you need to check out the pins at the base of the display to ensure each of the pins moves...

@The duke I totally hear you and feel your frustration. It’s not uncommon for pre-production products to have changes made before the final product is available but I totally get where you are coming from.

@The duke apologies for the delay. Indeed the Atom X as received did have a slightly different display than that shown in the video from pre-production bike shown at Interbike 2017. Honestly, I have not spoken to them about why the change happened as no one has brought up the issue. Would be...

One thing to note on the Haibike websites this year is the nomenclature used to describe sizing between the North American website (USA) and the European websites. When and if choosing this bike in North America following the frame size measurements in cm not (Small, Medium, Large, etc......) as...

Joe, That's true but like anything, there is always a compromise. We haven't seen this as an issue but some may. Just need to be more aware when packing up or take the rack off and stow it in any trunk etc.... I guess.

We have been using the EasyFold for 4+ years now on our delivery trucks and they have held up the best. Most ebike designed rack will do the job nicely but we have found that the Thule offers a lot of features that the other brands don't and are really the best quality, well-designed racks...

@Deleted Member 4210 when making such claims you really should back up your data with solid information. Where are you getting your factual reported data from? A few issues reported on a forum etc... vs the total # of units currently in use does not reflect any real data to back up your claims...

Actually, it's both. It's a hardware and firmware issue. The firmware needs to be configured at the time of manufacturing.

For that bike you will need to stay with a spare Powertube. Unfortunately there is no way to mount it to the bike (clamps or wiring harness) so you will need to keep it in a backpack, pannier bag (if you added a rear rack). Will shop.scooteretti.com

Shipping lithium batteries to Hawaii is not difficult. You just need to find a company who is certified to ship Lithium batteries by air. There are cargo aircraft that fly in regularly that will accept these if they are pre-qualified. We have shipped a few batteries to the big island on a few...

@JayVee I agree it is great that these kits are available as it does not make the motors disposable for the most part. Another big + for Bosch. To all readers keep in mind that this repair kit allows you to repair damage to the right-side bottom bracket shell on second-generation drive units...

@JayVee as mentioned time will tell if this is really an issue. So far we have quite a few customers with 20K plus on their drive systems with no issues. I can appreciate the wear aspect of a new drive vs a drive with 20K / 3 years + hard riding on them but will most people want a rebuild? Is it...

We have tried an after market cable purchased online on an Intuvia and nothing. We then tried an original Bosch cable and it worked when wanting to charge a bike light. You just need to be aware that the output voltage on the Intuvia is 5V and a max current of 500mA so it will not charge most...

@FL Flyer dealers will probably have to bring this in from R&M for you. Does not appear to be a stock item here in NA. regards, Will shop.scooteretti.com

So far have never had the need for such a kit in our shop. From MTB's, Long Distance Tourer's to Winter Fat Bikes we have yet to have a customer come back with bearing issues. Time will tell I guess if these kits will be required. Will shop.scooteretti.com

Under current IATA / ICAO rules and regulations it would be illegal to transport such a battery by air on a commercial aircraft and would require that that is be packed by a certified DG shipper then shipped by cargo aircraft only. Will shop.scooteretti.com

@Gazza1977 We are big fans of the Muc-Off line of products. We use these lubricants in our workshop as well as sell them to our customers. What's important is to select the correct lubricant for the conditions you will be riding in. Dry Lube for Dry conditions: Wet Lube for Wet conditions Low...

@Gavin sorry to hear you are going through this. Suggest bringing it back to your dealer and having them troubleshoot the problem for you. This forum is great for getting assistance and has a great community if support is required. good luck, Will shop.scooteretti.com

That will work! Keep us posted