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Indeed ramp on new model folds up and attaches to the rack. The current model has a ramp that extends outwards and is about 24" long so you would want to keep it in the vehicle. We have a video coming up shortly on the rack and will post it once it is released. But the rack is pretty much the same.

@e-boy definitely the new Active and Active Plus systems are incredibly easy to pedal without any assistance and coast Rear hub units like on the Easy Motion also makes life super easy. In looking at a bike don't forget that tire width and components like hubs, gearing systems all have an...

Love being on the EBR forum and learning along with sharing my experience with others. Have a question, please message me.

@vroom Great to hear you are in the market for an electric bike. You'll love the feeling and you'll be joing thousands of us (like on this site) who love our electric bikes. Ideally a good dealer will ask you a few more questions pertaining to you needs in order to recommend a great bike. But...

Actually the sensor setup is more responsive on the 2018 models which results in a smoother ride. So its a really nice ride. I have been out n the bike several times and I am very impressed with the 2018 model.

@Maxey agreed that the 26” Evo Street is for you. Some great updates on the 2018 models that really make this the model to get like upgraded battery and most importantly a much more precise torque sensor due to the new thru axle on the rear. Basically make it a better riding experience. We’re...

@lluis this feature can be activated / deactivated by the dealer who can put service interval reminders into your system as a reminder for service work. This is an optional feature and most of our clients like it. It can be a mileage reminder (say every 1500 miles) or a date reminder (say once...

@LenaBru From experience if the bike works OK on flat terrain (minimal load) I would start with load testing the battery. A good electric bike shop (MUST) have a proper load tester to test the overall health of the battery and see whether it's performing correctly. Most decent load...

Hello Nora, On the Copenhagen wheel since the battery has a total capacity of 279Wh then this too qualifies as a DG (Dangerous Goods) shipment and cannot be brought on board as regular baggage. It must be shipped per ICAO/IATA regulations as a DG shipment and packed / shipped accordingly.

Chris, unfortunately many retailers try to bypass the system to save a few $$. Its brands like yours and Scooteretti who care about doing what's right and making sure we support the products we sell properly. As well as for the safety of others up to the point that our customers ride their...

All, When shipping batteries by air or ground the shipper MUST be DG trained and that all packages be packed and labeled in full compliance. Air shipping is much more strict than ground shipments but both must methods require that they be labeled and packed correctly by a trained DG...

That's a good question and hopefully this will help: So it's pretty clear that if you are traveling internationally 100Wh is your limit per battery pack so this rules out the ability to travel with your electric bicycle by air with the battery. As mentioned in earlier posts you can ship your...

Hello Noah, Unfortunately you won't be able to travel with this size battery is it's capacity is too large (greater than 100WH). And is actually a 432Wh capacity (36V x 12Ah = 432WH). Per international regulation most carriers limit to 100Wh per battery. regards, William

Great feedback Bob!

Hello Stocker, Good reply. Indeed there were serious incidents with UPS aircraft in the past due to non declared lithium batteries. UPS and FedEx having a ZERO tolerance for non declared DG and DHL also getting more serious about this. If these shipments are by air this is even more strict...

Hello Dewey, They still have the throttle active in the "0" mode only the 4 levels of PAS remain as PAS only. Personally I prefer not having an active throttle in any of the PAS modes but others like that feature. The debate can go either way as we have some customers who have bikes with...

Unfortunately many retailers think that creating a website and just shipping product without properly knowing their business is pretty scary. All lithium battery shipments on electric bicycles MUST be shipped as Dangerous Goods and packed and shipped by a certified shipper. Too often there are...

Sten, Just send us over an email at [email protected] and our team will make sure to get our internal tech doc out to you. Sorry for the delay in responding. Just our season is in full swing. take care, Will

Congrats on your purchase icerat4! Indeed I think you made a great choice going with a 2017. Here is a summary of the upgraded features: The rear wheel uses a quick release thru axle which will make removing the rear wheel much easier The power disconnect cable on the rear is also easy to...

Hello, Indeed the batteries are interchangeable (donwtube batteries with downtube batteries and rear rack with rear rack batteries). Here is a link to our site for more inforon the replacement batteries. https://shop.scooteretti.com/collections/bosch-ebike-system-parts With lithium...