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Here is the feedback from Bosch via official helpdesk ticket: Perhaps unsurprising really. I think this actually creates a security risk - given multiple family members would like to ride this bike I suspect the engine/app lock will be turned OFF now, and highly likely my wife does not...

So I added my wife’s account to my Flow app and it paired / registered with my phone immediately - BUT, my wife’s phone could no longer unlock it. So, looks like the smart system can only be paired to a single phone/account at any one time. I’ve opened a support ticket with Bosch to ask for...

Just a question @AHRM - how have you concluded / estimates you’ve lost 20-30% overdrive? Is it just the top gear / resistance is missing so your cadence is too high even when the grip shift is in full/top gear ?

Another interesting limitation to the “Smart” system is that it can only be paired to one account. I tried to add my wife’s new bike to the Flow app in my account and it errored, saying it was already registered to a different user. The instruction was to unregister the bike from my wife’s...

https://support.enviolo.com/hc/en-us/articles/360011809699-CVP-Reset-to-full-overdrive

Just updating on this, seems the LBS has reached out to Bosch NZ and got quite a different response from R&M support that said the high speed braking light system was NOT compatible with the Bosch Smart System (as above). This is from the LBS and references the Bosch reply: Given I appear to...

Just adding to this, update from the LBS and message from R&M themselves - you can't add this brake light to the SmartSystem: This is pretty disappointing and makes me question a bit whether the Bosch Smart System has been rushed to market - no manuals, no ability to use the more advanced...

wow - that looks seriously cold indeed! I doubt NZ will get anything comparable to that, except in a once in ten years snow storm. With 1000wh in the SC2 I'm not going to run out anytime soon, just slightly more frequent charging expectations I suspect. Thanks for the replies and insights team!

Yes, that's the number I likely would have landed on as well - in that vicinity. Not sure why I perhaps didn't detect this as much last winter, but really have noticed it a bit more the last few weeks. Pleased it's not just a rapid degradation of the batteries themselves. Interestingly...

Thanks mate!! This is a bit frustrating - not buying the “base model” and yet getting out of date manuals. Also frustrating that this smart system doesn’t have the active brake light system (& going to cost me another $500 to retrofit it!)

I’ll check that. I see on double checking the manual there is no mention at all of Kiox 300 or Smart System so it appears I got an “old” manual:

At the 3:25 mark of this video he explains there are in fact THREE eBike apps from Bosch and how confusing this is. One upside to Smart System - the disable motor feature is free (I believe you had to pay a one time fee on old eBike connect app to get this functionality). It’s paired to BT so...

Wow! That's hot. My Specialized Turbo Levo can regularly get up to 60 degrees Celcius after a ride according to the app. Not sure if that's the battery or the motor....

Yes, I also just found this: https://www.bosch-ebike.com/nz/news/safely-through-the-winter-with-the-ebike#:~:text=The%20battery%20is%20the%20most,shortly%20before%20your%20next%20journey. My garage sits around 12 degrees in winter (attached to the house internally) and that's where I charge...

Hi Team, Winter has hit in my part of the world and it's cold by our standards: That's 10am. IT's been cold all week and I'm anecdotally observing the range on my SC2 seems to be dropping faster than I'd expect. I'm half wondering if this is simply psychosomatic and self-fulfilling, or...

I can sign in and the BT connection with the Flow app does work to the Kiox, yes.

What was also frustrating was that after I signed up for the eBike Connect via the app, that username and password didn't work in the Flow app. I had to create a new Bosch account for that one.... strange!

@fooferdoggie - will need to check the manual again but pretty sure it was pointng me to the eBike Connect app as that is what I went explicitly searching for in the iOS App store and I'd never used that before... no mention of the Flow App

Bang on @BlackHand - thank you! Instructions that came with bike referenced eBike Connect app so had that installed and profile created and therefore the problem. Found the eBike Flow app (not obviously a Bosch app to be fair) and then it paired immediately. Thanks lads!

Hi, My wife’s Multicharger with Smart System snd 750w battery arrived - woohoo. Kiox is new to me, and having pairing issues: I think I’m doing everything right but just not connecting / tried on my iPhone too, no joy. Anything obvious? Eventually Kiox times outs and exits pairing mode...