@BlackHand,
What year model is this for - 2020? Also, do you know whether this is a known issue (recall) that applies to all 2020 Haibike Sduro Trekking 4.0? I ask, because I just purchase a brand new 2020 Haibike Sduro Trekking 4.0 (pulled the trigger online less than 5 minutes ago). 😓