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I really liked my test ride of the Mariner, but the post-sale support issues have me concerned with Voltbike. Not sure how they can be busy boxing up bikes when they don't have any inventory. Seems like now would be a good idea to get caught up on open support cases. In Seattle this week, so I...

If you've tried the normal support routes and get no answer I would recommend opening up a complaint with the Better Business Bureau in Juiced Bikes home city. BBB already has JB listed, and I noticed that someone filed a complaint with BBB awhile back and it got a quick response from Juiced...

IMO, they should have gone with the 750W motor though instead of 500W.

Thanks for the link. Sounds like the writer didn't pedal much during her commute. Started reading the comments but too many ebike haters.

Our church had a drawing for a used Mongoose Pro Zero-G bike that I had ZERO interest in but my daughter decided to try her luck. I should have her play the lottery for me because she won the bike. I told her to please consider giving it to one of the other kids at the church because I knew she...

That's better news than I heard from George at Voltbike. He told me late July, and we know how that goes. I'd probably buy something else from someone else, but few ship to Hawaii and if they could they don't have any inventory.

ROFL! Good catch. The things they don't teach you in college. :D

Your wife did a great job. As for the female reporter, I'm convinced she wrecked that tandem bike off camera. ;)

I just got confirmation from Seattle E-Bike that they have it but only in Black as that is the only color to be made available in the US. Their price is $139.99. Going with @Dewey recommendation of the ABUS Hyban at half the price.

Thanks for the heads up. Already found it on Amazon for $70 USD and free shipping with Prime.

Well, never mind. It looks like Seattle E-Bike might have them (I'll be out there next week) and Scooteretti definitely has them.

Perhaps something stronger that won't adhere to the paint or battery like a velcro strap, or velcro compression wrap, or even an old BP cuff.

Regarding the ABUS Pedelec helmet, any US merchants carrying it or dealers that will ship to the US? I haven't found one yet. I like the Bontrager Rally MIPS too, and the 2017 models can be had at half price if you need a medium and like Sky Blue. Otherwise, expect to pay $130+ for the 2018 model.

Is there any kind of mod you can do on your own that will help take some of the weight of the battery off the connector and/or stabilize it?

@Ken M What City, State, Province, etc. would you consider has the fairest compromise between pedestrian concerns and ebikers? In other words, whose law would you show off to other regions trying to enact ebike legislation? At some point, the Hawaii Bicycling League is going to have to get...

Ebikes have yet to be recognized here in Hawaii, which makes selling them easy for merchants. However, to the savvy buyer who's watching ebike restrictions sweeping the Nation, it can be risky. If Hawaii were to enact a law classifying ebikes as mopeds and prohibiting them from using the bike...

Amen! So tired of politicians taking the "throw the baby out with the bath water" mentality for any complaint from their constituents. Punish the rider, not the sport. If you're caught snow skiing recklessly and posing a danger to others, the ski patrol removes your lift pass and you're done for...

I've got both a Topeak beam rack and their more conventional Explorer rack, and both have Topeak's rail system to accept my Topeak trunk bag with side panniers. One of the panniers started to rip after several months of carrying my dress shoes for work back and forth. I finally got smart and...

Perfect timing then. I'm just stuck behind a desk waiting for someone to call me so I can tell them, "Have you tried turning if off and back on again?" :(

That was fast. Great job.