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  1. bareyb

    New Falco Customer Checking In!

    UPDATE: I think we have the problem solved! :) Apparently, my motor came from the Factory with the Speed Restriction turned ON just like I thought. We turned that off and now it works perfectly. I knew it had to be something easy like that... I'm glad I persisted. It feels like a completely...
  2. bareyb

    New Falco Customer Checking In!

    All I want it to do is go 28 mph in Pedelec mode like it can in Turbo mode. If he can make that happen, I'm good.
  3. bareyb

    New Falco Customer Checking In!

    Hi Ann. I already got it and we worked on it all afternoon. From my previous post: I a nutshell, it stops providing any assistance above 20 mph in ANY mode (even Pedelec). No amount of tweaking the setting made any difference. The only way it can go faster than 20 mph is in Turbo mode which...
  4. bareyb

    New Falco Customer Checking In!

    Can't I hear you Mike. I'll probably end up buying something new and using this for the wife and kids if they ever want to come with me. In other words, I probably just made a really expensive mistake. :oops: That Grace looks nice, but the nearest dealer is in Arizona. No way I'm buying...
  5. bareyb

    New Falco Customer Checking In!

    Yeah. Something sure isn't right. That's for sure. It's like they changed it so it would cut off at 20 mph no matter what. Unless of course you're in Turbo Mode which gets you about ten miles to a full charge... Interestingly, the settings in the software were set on "20 mph" but I was told by...
  6. bareyb

    New Falco Customer Checking In!

    Spent the better part of my afternoon with Cameron at Falco and we made some changes to the settings ,but it's not really any better than it was before. I'm beginning to think they have changed the software to cut off EVERYTHING at 20 mph. The motor simply stops helping after that. The only way...
  7. bareyb

    My Falco 750 W HX motor kit

    Thanks J.R. I'll have to post a pic now that it's got all the gear on it. Looks really nice and very Stealth. Most people probably wouldn't know it was Electrified. :D
  8. bareyb

    New Falco Customer Checking In!

    Update: Rakesh called and they are sending me the Dongle so we can tweak my settings. I wanted to post the user manual for the console in case anyone else is looking for it:
  9. bareyb

    My Falco 750 W HX motor kit

    How much difference does a 48V battery make in this scenario? The Dealer said he'd let me upgrade from my 36V if I pay the difference. Do you think that's something I should do?
  10. bareyb

    My Falco 750 W HX motor kit

    I can certainly try it on the Mac when it gets here. My son has a PC though, so if all else fails I can use that. Bike just has to be within ten feet of it. Overall I'm feeling encouraged. Turbo mode is a bit much and I'm happy to hear I can fine tune this to somewhere in between where it is...
  11. bareyb

    My Falco 750 W HX motor kit

    Update: Just spoke with Rakesh. Apparently, the "Cruise" enabled Consoles now stay in Cruise mode and you don't have to toggle them off and on anymore. He also said that it's normal for the Throttle to stop at 20 MPH. So the problem with the Pedelec is definitely in the settings and he assures...
  12. bareyb

    My Falco 750 W HX motor kit

    Probably not. I was thinking of getting Win 8 mainly because that's what my son has on his PC. I can buy Parallels with Windows 7 as well if that would work better. Sounds like it works fine on your rig so maybe that's the way to go. I'll look into Boot Camp and see if that's any easier than...
  13. bareyb

    My Falco 750 W HX motor kit

    Thanks everyone for the help and guidance. Rakesh emailed me back and said he'd like to speak with me on the phone. Unfortunately it didn't happen today... I emailed back and asked if we could arrange a time for that to happen tomorrow. I may need to buy Parallels and Windows for my Mac, but...
  14. bareyb

    My Falco 750 W HX motor kit

    My son has a PC and it's connected to our Network, but with a Cable , not wirelessly. It does not have a WifI capability. Will it still it still be able to connect to the Motor or does it have to have a WiFi card?
  15. bareyb

    New Falco Customer Checking In!

    I think if I hang in there and let Rakesh help me set up the parameters the way I want them, I'll end up being very happy with it. Another owner told me that the default settings are optimized for battery not power. Rakesh helped him set it up and he's really happy with it. So thank goodness...
  16. bareyb

    New Falco Customer Checking In!

    I'd sure appreciate any help I can get. Good news is, it's working. It goes. Bad news is, it's supposed to be unrestricted (off road version) and the Throttle and Pedelec are both cutting off at 20 mph. It will go faster in "Turbo Mode" but it's my understanding that is supposed to be used...
  17. bareyb

    New Falco Customer Checking In!

    Well it's not going well so far. I got the Falco kit installed but it's been having various problems for the last 3 weeks. Finally got it to work, but it's still not working right. I have another email out to Falco... Hopefully they get back to me. :(
  18. bareyb

    My Falco 750 W HX motor kit

    No joy. I've tried pressing both buttons for one second, two seconds, ten seconds,., and it's not changing from Cruise mode no matter what I do. It does allow adjustment of the assistance level from 1-5. So it is hooked up... I may need to contact Falco. The Dealer didn't seem to know much about...
  19. bareyb

    My Falco 750 W HX motor kit

    Thank you so much for the advice. That's very helpful. FWIW, I did order the off road version, but my display seems to be stuck in "Cruise" mode. I cannot turn it off or on. It's just there. If you say turning it off and on is the way to activate it, then that's probably my problem. If I hold...
  20. bareyb

    My Falco 750 W HX motor kit

    Update: Took it to the Gym and it works really well. Sometimes... Other times it seems like it's not helping much at all even in +5 mode. I think it's requiring too much torque from the rider before it kicks in, or possibly I'm just expecting too much. If I put it into Turbo Mode it's great. I...
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