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I did see the message and immediately forwarded it to our supply chain manager. Let me follow up and get this sorted out for you. If you can share your email in a private message, I will connect you with our team to get this done.

It is good to know that we are building features that can compete with brands like Specialized. I hope they can also introduce UL-certified batteries soon. We are on track to have full-UL certification for the March 2024 launch. Products will be assembled in February here in Canada and reach...

Many thanks for your comment and endorsement. It's always nice to hear from experienced E-bike folks.

Our battery division is growing along with our E-bike division. These home energy storage batteries are being tested for launch in early 2024 through our Zen Energy venture. These batteries are designed to serve markets in Africa and Caribbean, where electrical grid is unreliable. currently...

To our knowledge, no other E-bike has long-range and long-life modes like we do; especially at this price point. On our WAVE E-bikes, we are upgrading software to indicate long-rage and long-life modes and this eliminates the need for using charging timers etc to limit the charging to 80%. Just...

The range we quote is more realistic. Some customers get 100kms on a 750Whr battery, and some get 60kms depending on their weight, terrain, etc. So many companies exaggerate range claims and we believe a realistic range could be anywhere between 60kms to 100kms.

Thanks for this note. This is because certain customers live in areas that are not covered by our UPS agreement, and they charge $150 for delivery to such areas. UPS designates zones (B1, B2, and B3), and specific zones are charged at different rates. So, we are often quite reasonable with...

'This motor compares very favorably against the M600, and I really think the Ultra motor is only for those hardcore riders. Not everyone needs an Ultra motor. With oversupply of bikes from several companies, it is hard to stay competitive in the market, but we will continue to push innovation...

We will still maintain a good relationship with Bosch and Bafang. Ultimately, we want to supply batteries to all their E-bikes.

Hi Ron, It's easy to attach the Hafny mirror to existing handlebars. See an illustrative image below. We have done this to a few customers already. Depending on the position, a small rubber pad between the handlebar and the mirror would keep the mirror very secure. You can also install Ergon...

Our photon E-bike customers are very creative. This is from a gentleman in Vancouver and he has installed mirrors and customized to his liking. It’s very easy to add mirrors and change grips.

Ergon makes Rohloff/Nexus shifter that works well: https://www.ergonbike.com/en/product-details.html?a=griffe&anr=42410205&s=gptouring

I had a call with Chris last week, and I will update here if we end up signing a joint development agreement. As we are already involved in battery manufacturing for light EVs for Asian and African markets, it would make sense to offer batteries for micro-mobility in North America.

We had received several questions regarding the motor we used on our photon bikes. So, we would like to share some details here. Why this Zen custom motor? When we first released our Samurai model with the Bosch Gen-4 motor system, people really liked the motor but we often received requests...

We have secured trademark for "Zen Electric Bikes" from the USPTO office.

We appreciate the input from the community here. We have had diverse requests from people. I will share some insights from the Zen side: Some folks want the longest-range battery possible, while others want a lighter bike with a smaller battery. We decided to go with the highest range battery...

We are grateful to be working with exceptional scientists like Dr. Jeff Dahn. He was awarded the highest award from the Electrochemical Society. His lab's work now makes a difference in the E-bike world. Our battery research has been largely under the radar; hopefully, in 2024, we will be able...

To this wonderful EBR community, we wanted to let you know that our team is building a few units of this very special bike - Zen Photon 'Ultra'. This E-bike is based on our Zen Photon platform but uses the Bafang Ultra motor and Rohloff 14-speed hub along with Gates belt drive - hence the name...

Zen Photon Pro is available for test ride and purchase from Chattanooga E-bikes in Tennessee, US.

Zen Photon Pro.