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  1. Ravi Kempaiah

    Photon Pro first ride impressions

    Thanks for sharing! Our team worked hard to get an updated, UL-certified charger after the initial programming issue, and I am glad you're enjoying the bike. Looking forward to being part of your E-bike journey.
  2. Ravi Kempaiah

    Bafang Ultra + Rohloff combination - User feedback requested

    Out of all the IGHs, Rohloff has the longest track record and stellar reputation. There have been delays, but they have always maintained an excellent reputation. The 3X3 hub looks promising but there is not enough field data.
  3. Ravi Kempaiah

    UL Certified Ebikes

    Bosch only has UL-2849. I don't think their 2271 is not valid anymore. I remember speaking with UL, and previously, Bosch had passed UL-2271 with Intertek, and after the revamp of UL-2271, they were on the list for some time, but someone at UL mentioned that "Bosch is there only because they...
  4. Ravi Kempaiah

    Waiting for photon ebike

    Wayne stopped by our facility this afternoon. As a previous motoryclist, Wayne is liking his transition to E-bikes from motorcycles. It looks like he will rack up at least 4000 kms this summer and lose about 40 lbs at the run rate he is currently going at.
  5. Ravi Kempaiah

    Zen Photon Ultra - limited version (Bafang Ultra, Rohloff Speed hub, Gates belt drive)

    I will check if both UART and CANbus versions can be programmed from the tool or not.
  6. Ravi Kempaiah

    Longest lasting tire recommendation

    Schwalbe Marathon Plus would last a long time. We have also had great experience with Schwalbe Super Moto-X tires.
  7. Ravi Kempaiah

    Zen Photon Ultra - limited version (Bafang Ultra, Rohloff Speed hub, Gates belt drive)

    @Gionnirocket , I did have a chat with the Bafang factory personnel and learned that both 750W and 1000W have the same hardware. The motor armature is capable of handling 1500W continuously. To tune the motor to 1000W, the BESST tool is used to program the motor. From what I have learned, this...
  8. Ravi Kempaiah

    Waiting for photon ebike

    Next time Wayne visits our facility, our team will take some images. We are looking forward to getting your bike built soon.
  9. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    You should be getting it fairly soon. I would say in the next 7-8 business days it would ship out from our facility. Our team will contact you next week to process the pending balance payment and get this shipped out to you.
  10. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    The battery BMS and charger must communicate to regulate the SoC and charging protocols. This has been implemented in all our Photon bikes.
  11. Ravi Kempaiah

    Waiting for photon ebike

    Hi Wayne, You placed an order with us very early (back in November 2023), and your bike is ready for pickup at our location. Please let us know when would you like to come and pick it up. Thanks
  12. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    Of course, how would we promise something if we did not receive the Photon frames after sharing constant updates? :) The Photon Pro bikes were stored in the other half of the picture, which was not visible. The bikes are getting built in the sequence of order we received. We are building at the...
  13. Ravi Kempaiah

    $10 DIY Smart Charger Alternative / Updated_Ver 3.0 @<$30

    Wh - in will always be > Wh - out. There are inefficiencies with every charger, and it is safe to add 5-8 % buffer to compensate for that.
  14. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    100's bikes are sitting in our warehouse hallway. Our mechanics are working according to the production schedule.
  15. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    The container arrived this morning after battling some snowstorm yesterday. We are busy unloading this to our warehouse and will share more pictures later today.
  16. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    We will share very shortly. The container was released from the port, but the truck guys forgot to produce documents for the port authorities. It is hard to put into words the amount of frustration we experience dealing with shipping and freight companies. They were supposed to bring the...
  17. Ravi Kempaiah

    Waiting for photon ebike

    Hi Wayne, We have just received the container at the port and the bikes are getting unloaded to our warehouse later this evening. The bikes will ship out in the sequence of orders placed. Please bear with us while we start building and shipping them out. Thanks for your cooperation.
  18. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    Photon Pro in 17" would be perfect for them. We are working on the exact upgrade cost because if the end-user purchases the SIM card, the cost would be different compared to offering the SIM. For now, it would be a $190 upgrade (approx number)
  19. Ravi Kempaiah

    Zen Photon Pro- Preorder | 1040Wh UL Certified battery | 500W nominal/900W peak power Torque-sensing motor w/ Throttle | USD 2999 | CAD 3999

    Cloud interface is extremely valuable for owners of both individual bikes and fleets. We are working with a partner on developing this infrastructure so each user can know exactly what the SoC and SoH are and be able to detect anomalies and take necessary action.
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