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  1. Ravi Kempaiah

    Zen Photon Ultra - limited version (Bafang Ultra, Rohloff Speed hub, Gates belt drive)

    Folks, For those who patiently waited, this week, our team is preparing the shipment of the Ultra bikes. Here are some pictures with the Rohloff hub installed. The new motor is 3kgs lighter the Bafang ultra but produces significant power. Aurora Blue, Earthstone Brown, Zen Ivory are the colors...
  2. Ravi Kempaiah

    Let's talk about the NEW Photon Pro | UL Certified 1040Wh battery | 750W 52V Midmotor | 160 Nm Torque and Throttle

    It's on the shipment, sir. As soon as it reaches Halifax, we will be the first to update you.
  3. Ravi Kempaiah

    Charging Procedure

    We have taken apart dozens of E-bike batteries, and most BMS come with a rudimentary BMS and charging circuit. It is safe to assume that most of the batteries don't have pre-charge or pre-discharge circuits. It is a shame that the E-bike industry is so focused on marketing that critical...
  4. Ravi Kempaiah

    Charging Procedure

    We now have a detailed manual for every bike. All our batteries and chargers are UL-certified. In fact, for the charger, we had to work with them to introduce a transceiver to be able to setup a handshake with the BMS. Please drop an email and we can send you the PDF.
  5. Ravi Kempaiah

    Charging Procedure

    What we have found is that every BMS and charger is built differently. Some BMS have pre-charge circuits, and many don't. This changes the equation. If the connectors don't have arc protection and BMS doesn't have a pre-charge circuit, then it is good to connect to the battery first and then to...
  6. Ravi Kempaiah

    Let's talk about the NEW Photon Pro | UL Certified 1040Wh battery | 750W 52V Midmotor | 160 Nm Torque and Throttle

    Folks, Just to clarify, all bikes will be shipped within the legal regulation. US customers will get the 750W version motor unless they ask for a 500W motor. Canadian customers will get a 500W motor unless they specifically request something else for private road usage.
  7. Ravi Kempaiah

    Let's talk about the NEW Photon Pro | UL Certified 1040Wh battery | 750W 52V Midmotor | 160 Nm Torque and Throttle

    Some of our shipments have been late but we have never missed anyone's order so far. We refuse to ship sub-standard products, and we have actually refunded some customer's money because of tight timelines. Many of our customers have been very understanding, and we are grateful to them. We...
  8. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    Yes, connectivity will resume once the battery is in 4G cellular network coverage. It will function just fine without coverage. Yes sir. The battery pack comes with a bi-directional USB-C PD 3.0 capable of charging your laptop at 100W.
  9. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    These are 5.2Ah 21700-cells from Tier-1 manufacturers like Samsung, LG, and Panasonic.
  10. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    Folks. Thank you! We are doing several tests for fitment, enclosure design, electrical design, mechanical architecture, etc. Here is a picture from last month comparing a 3D printed case to Reention DP5-21700 that can house a 1kWh pack. We have now reduced the size and improved the charging...
  11. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    I had a technical discussion with @scrambler and showed him some of the core technology we are developing for batteries and how it will improve safety, performance, and longevity. Without getting into some confidential design details, if you could share some thoughts here, @scrambler , that...
  12. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    We can actually set the charge current just from the cloud portal, and the BMS will signal the charger to change the current. We have just begun working with a charger manufacturer to implement this. You can change anywhere from 1A to 20A. The BMS is designed for 50A peak and can handle 30A all...
  13. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    That colorful piece that you see is a door for the charge port. It houses an ultra-fast 20A charge port like the one shown below. The door also acts as a shield to protect the discharge port at the bottom. We have looked at sideways option as well and currenlty we have integrated ABUS lock into...
  14. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    IP 68. 2 hours - submerged in water at 1m depth. No problem!
  15. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    Thanks for your comments. Although the length is a bit longer than a regular DP5 case, it offers the most advanced BMS for E-bikes and an extreme level of safety. Most shark/Dolphin packs were never designed with automotive-grade engineering in mind. We look forward to serving the E-bike community.
  16. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    That's definitely on the map. Thanks for sharing that thought. We want to integrate our API with Alexa and Apple Smart Home suite. This requires extensive work on embedded systems, which we will initiate after our launch. Our immediate goal is to offer the safest and longest-lasting packs to the...
  17. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    It has a 4G SIM card (in the future, we are planning to use e-SIM). You could use any network, such as AT&T, T-Mobile, or Verizon. If there is no network, BMS has a 32GB micro-sd card that can store the data up to 5 years without any loss and whenever it connects to the system via USB cable or...
  18. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    Thermal runaway has several signatures that can be picked up 30 minutes before. Typically, the cell starts overheating before crossing a certain threshold. Whenever we notice abnormal voltage and current fluctuations, the algorithms immediately shut down the pack, isolating cells. If, for some...
  19. Ravi Kempaiah

    52V, 20Ah Downtube Battery pack Design Feedback

    It comes with an accelerometer and if someone moves the bike or battery, the detection sensor immediately springs into action and alerts the owner.
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