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EDIT: I found a post on Reddit that resolved this problem. It was to download the app to my tablet and sign up for an account on there. Then when I opened the app on the phone I could sign in. Using a Pixel 3 phone and Galaxy S7 tablet. We just got the Pace 500 for my wife. Love the bike, but...

As the name indicates, the Pace 500 has a 500W motor not 750W.

We were looking at the 500 for my wife and had actually agreed to buy one when I saw this new model. Unfortunately our LBS, which I really like, can't get it without buying ten bikes, so I ordered it online and will pay him to assemble (even though I could do it, I want to keep his good will)...

Asked a question and then figured out the answer, which I should have known before I asked. :)

Not sure what put me off on Rad in my searching. Maybe something about non-standard components, or less than idea support, or that the current city 5 plus is pretty heavy at 64 pounds and pushes my budget at $2K. But I will take another look. Thanks.

Thanks EMGX, so much to consider!

Thanks Al, I'll follow up as things develop.

Thanks AHicks. I had ruled out bike rack mounted battery early on in my research. And I'm also pretty much ruling out the Soltera based on the tires, though I love many other things about it. (The Townie is now out for various reasons including no throttle.) I found a LBS that will assemble or...

Thanks for the very helpful suggestions IndianaJoe. The tires on the Soltera are Kenda Kwest 700X35c which I take to be 26.5 x 1.3 inches. The are much narrower than the other bikes I am looking at and may be too thin for our taste. As for the jerky/surging PAS on the Pace 500, I have been...

Thanks so much for the response, and for the corrections about suspension. That isn't a core feature for me so I obviously didn't pay enough attention and only mentioned it in relation to weight. I also realize that weight will not be an issue with riding--I should have mentioned that at our age...

Yes, the too fast was part of the same problem, I too hope it was fixed. I found a few threads on the whole topic that will be of interest if you (and we) choose the Pace 500. https://electricbikereview.com/forums/threads/known-issues-problems-with-aventon-products-help-solutions-fixes.25542/...

I don't know where you are in "upstate NY,", but we are in Syracuse with similar questions (see my post). The Pace 500 is on our short list but I was also concerned about reports of the PAS1 being too strong or "surging." I found a notice from Aventon that they had addressed this issue, but if...

My wife and are in our late seventies and fit, and weigh between 140-160 lbs. We are looking for a city/commuter bike that we will take on streets and the Erie canal path but not mountain biking. Step through for her and non-step for me. We have some moderate but not steep hills where we live in...