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No, it was not great before the installation. I tried to fix it by watching some videos on YouTube and Rize Bike's website but may have made it worse. Think I got it back to where it was before but it is still not great.

I got it. I guess you have to seat part of it and hammer in the bolts. Once you get one bolt hammered in, the next follows, and then the last. I guess I just figured it would all line up without force and a hammer but the Rize support engineer said no. Now I am having issues with my derailleur...

I have my bike upside down trying to put it in but nothing. I noticed in the video they put the back in first and then the front. Its not possible with the Rize bike. If you seat the back the front hits on the housing and wont go in. I have tried plugging in the wires first and then installing...

Great video but it really skips the reinstall. He can move all the wires out of the way easily but there are two wires that go from front to back in the motor bay that you cannot move. I have tried probably 50 times now and its impossible. Doesn't matter how much the wires are moved or where...

@AHicks have you ever removed a Bafang motor from a bike? I got my new motor in and it is the correct one this time. I tried to install it back in the bike but it is next to impossible to get it to seat correctly with the wires. No matter what I do, I cannot get the motor to seat all the way...

Well, the motor cannot be used anyway because there are two connectors that are different on the 48V motor than the 52V motor I removed. I have contacted RIZE again and they are working to get me another replacement. We will see what happens.

@Bubba zanetti I believe it is a 52V battery. If I am not mistaken, Rize switched this model to a 52V for the new models. Last year's model I believe was a 48V system. What do you mean by non-canbus?

@Bubba zanetti @AHicks @HoustonGlen So Rize got back to me and had me send them a photo of the bottom of the motor where the part number and details are. They sent me a replacement motor that I received today. Unfortunately, they sent me a 48v 30A motor with part number MM G510.1000 12. The...

After it starts making that noise through pedaling it will also make the noise with throttle. I also noticed it started with throttle after you brake hard. For example, I brake hard (not tire screeching hard) to a slower speed then use throttle the sound would happen. Not as loud but it happened.

@Bubba zanetti @HoustonGlen I did get a response from Rize after following their reporting an issue template. They asked me to take two more videos; one in walk mode and one with throttle only. I just sent those off on Monday. I have noticed the consistency of when this happens is erratic...

I also have issues with the derailleur on my Rize RX. It skips gears and wont change smoothly. I may have to take it somewhere to get adjusted if my attempts fail again.

Yup, checked all bolts upon assembly. Thanks. It really gets peoples attention that is for sure lol

I did but i guess i didnt follow their specific format for emailing so I just sent that back to them in the correct format. Some people have said this is normal but I dont think so. There is no way a motor can be that loud. I feel like it is so loud I cannot even hear my phone playing music on...

@ThompsonRH I hade a few scuffs and scrapes but nothing major on my RXs. One of them had a small gouge out of the plastic bezel on the screen. I contacted them as my wife did not like the look of the scratch / gouge but they wanted me to send them the screen and wait for them to assess if they...

Here is another, better video without the wind noise. It only is happening with my bike. My wife has the same bike and there is no noise.

@AHicks Sorry for the wind noise in the video. I tried to get another one this weekend and that is in the link below. I think this new video shows the noise a lot louder. In the first part of the video I only hear the "rubbing" noise but then as you can see I stop pedaling and then start again...

Started noticing a weird noise coming from the motor of my Rize RX (2021). If you click on the video below, it will open imgur and you will see 2 videos. Listen for the noise behind the normal motor hum. There is like a "rubbing" or other type of noise that only happens when pedaling. At first I...

Rize RX 2021 - First Impressions I just went for my first decent ride on my Rize RX (2021). It should be noted this is my first ebike. I rode a couple of Bulls bikes, some Aventons, and a Reise and Muller in the past just as test rides. I did change the PAS levels from max 5 to max 9. Not sure...

Thanks @AHicks. I think it is impossible to keep it between 200-250w. I start in gear 3-5 and it is always showing around 500 or just below. It also doesn't help that the meter starts around 500 and it is hard to see anything less than 500w.